Executive Assistant

Paul Davis Restoration of West San Fernando Valley CA; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join Paul Davis Restoration as an Administrative Assistant, where you will support daily operations with customer interactions and data management. This role welcomes enthusiastic and detail-oriented candidates eager to contribute to a local franchise within a supportive team environment, offering ample growth opportunities.

Benefits

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Training & development

Qualifications

• Minimum 2 years of experience as an Administrative Assistant.
• Bilingual (Spanish) preferred.
• Strong computer skills required.

Responsibilities

• Answering calls from customers and vendors.
• Data entry for all jobs.
• Manage office and job workflow.

Skills

Communication

Organization

Attention to Detail

Multitasking

Proactivity

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Benefits:

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Training & development

Do you want to do more than just answer phones and file paperwork? Do you want to make a difference in the growth of a local business while helping home and business owners? If this sounds ideal to you, then you might be the candidate to become a key player in the daily operations at a local office of one of North America’s leading franchise organizations. Paul Davis Restoration is a locally owned office which is part of a network of 380 Paul Davis outlets in the USA and Canada. This provides comfort in knowing that working here can provide you with the best of corporate accountability along with hometown accessibility. Additionally, Paul Davis prides itself on customer service and integrity while providing restoration services for property damage as well as top-notch remodeling.

As a Paul Davis Restoration Administrative Assistant, you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors. You will also be the first point of contact for reaching out to sales leads from a variety of sources.

From there you record data into the Paul Davis proprietary software, accept new assignments, create job folders, maintain job boards, monitor documents sent to customers, make customer appointments and share in a variety of tasks to assist the daily operational needs of the mitigation and restoration departments.

Job Duties:

Maintain in office schedule M-F from 8am-5pm

Manage office and job workflow

Data entry for all jobs

Request new assignments when necessary

Update milestones for all TPA sites

Send contracts, etc. via DocuSign and monitor when complete

Monitor email alerts

Learn new online computer programs

Provide assistance to the Mitigation Manager, Project Manager and Owner

Wear company logo'd items daily (provided)

Represent the Paul Davis principles of honesty and integrity

Qualifications:

Min 2 years Administrative Assistant experience

Excellent verbal and written communication skills

Bilingual (Spanish) preferred

Demonstrate patience and compassion with customers

Enthusiastic and service oriented

Organized, efficient and detail-oriented

Able to multi-task

Solid record of timeliness and attendance

Able to work independently and be proactive

Strong computer skills, including Microsoft Office, Outlook, Word and Excel