Executive Assistant

KeyCorp; Brooklyn (OH); On-site; USD 38,000 - 58,000; Full time

Job summary

KeyBank in Brooklyn, OH is seeking an experienced Administrative Specialist to support executives with calendar management, communications, and HR-related tasks. The role emphasizes accuracy, confidentiality, and strong client service in a fast-paced environment.

The position handles meeting coordination, travel planning, expense reports, and invoice processing for contractors, vendors, and consultants. A high school diploma and 5+ years of experience are required, with proficiency in Outlook,

Qualifications

• High school Diploma
• Minimum of five years of administrative experience and/or equivalent business experience
• Very strong and proven organizational and client service skills.
• Demonstrated attention to detail and ability to prioritize and manage multiple tasks.
• Advanced PC skills including Outlook, Microsoft Word, Excel and PowerPoint.
• Excellent attention to detail, organization and accuracy in work.
• Excellent verbal and written communication skills and ability to work in a team environment.
• Demonstrated ability to follow through on assignments, solve problems, and make decisions.
• Adept at interacting with senior executives; willing to provide assistance proactively or upon request.
• Flexible, adaptable; willing to embrace change.
• Maintain strict confidentiality of documents and information.

Responsibilities

• Manage calendars, communications, client interactions, and expense reports.
• Coordinate travel arrangements and HR needs including requisition management and time/attendance.
• Manage meeting coordination, video conferencing, and room setup.
• Prepare agendas and materials for meetings.
• Plan and coordinate events with high-quality deliverables.
• Prioritize and respond to calls, requests, and documents.
• Research and resolve moderately to highly complex matters with limited direction.
• Communicate clearly and provide information as needed.
• Work independently on routine projects after initial experience.
• Assist with reporting, meeting outlines, presentations, and network initiatives.
• Process invoices from contractors, consultants, and vendors accurately and timely.

Skills

Administrative experience

Organization skills

Client service

Attention to detail

Verbal and written communication

Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Confidentiality

Education

High school Diploma

Undergraduate degree (preferred)

Tools

Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Location: 4900 Tiedeman Road, Brooklyn Ohio

Essential Job Functions

• Manages competing priorities in a fast-paced environment.
• Responsible for calendar management, communication and correspondence, client interactions, expense reports, travel arrangements, and human resource needs including requisition management and time and attendance.
• Responsible for meeting coordination, video conferencing and scheduling and organizing proper room setup as needed.
• Prepare agendas and materials for meetings.
• Coordinates events in a manner that includes thorough planning and research to result in completed assignments of the highest quality.
• Reviews and prioritizes incoming calls, requests, communications and documents.
• Takes initiative to research, summarize and resolve matters of reasonable to high complexity with limited direction.
• Asks appropriate clarifying questions, exercises judgment and provides information as appropriate.
• Works independently on more routine projects after acquiring initial experience.
• Assists with creation of reporting, meeting outlines, presentations and could be involved in Network projects and new initiatives.
• Responsible for the accurate &timely processing of invoices, from contractors, consultants & vendors.
• Communicate with & distribute material to other business lines & support groups ensuring all teams are keyed in on critical dates & deliverables.
• Completes a variety of special assignments and projects.
• Able to establish objectives, setting and adjusting priorities, efficiently managing time, gaining cooperation and participation from others through effective collaboration, monitoring progress, problem-solving, and implementing plans.
• Improves processes and procedures by evaluating current state and investigating best practice options for better efficiency and effectiveness.

Required Qualifications

• High school Diploma
• Minimum of five years of administrative experience and or equivalent business experience
• Very strong and proven organizational and client service skills.
• Demonstrated attention to detail and ability to prioritize and manage multiple tasks.
• Advanced PC skills including Outlook, Microsoft Word, Excel and PowerPoint.
• Excellent attention to detail, organization and accuracy in work.
• Excellent verbal and written communication skills and ability to work in a team environment.
• Demonstrated ability to follow through on assignments, solve problems, and make decisions.
• Adept at interacting with senior executives; willing to provide assistance proactively or upon request.
• Flexible, adaptable; willing to embrace change.
• Maintain strict confidentiality of documents and information.

Preferred Qualifications

Undergraduate degree Financial Services experience Takes initiative and works independently on routine and more complex matters.

Compensation and Benefits

This position is eligible to earn a base hourly rate in the range of $27.40 - $41.83 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date

11/11/2026

Equal Opportunity Employer

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

#LI-Hybrid

#LI-Hybrid

About KeyBank

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.