Executive and Personal Assistant to the CEO

Page Up; Richmond (VA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

40% discount

Lunch subsidy

Birthday leave

LinkedIn Learning

Parental leave

Referral incentives

Wellbeing initiatives

Learning programs

Awards recognition

Parking subsidy

Richmond HQ

Global exposure

Job summary

FOREVER US is seeking an exceptional Executive Assistant to provide seamless support to our CEO at our Richmond head office. This full-time role requires you to thrive in a fast-paced, globally oriented fashion business.

You will manage complex calendars, coordinate meetings and travel across domestic and international destinations, and handle confidential information with discretion. Strong communication and stakeholder skills are essential to support the CEO and senior leadership.

Qualifications

• 5+ years' experience supporting a CEO or C-suite environment
• Exceptional organisational and time management skills
• Advanced Microsoft Office skills, particularly Outlook, Teams and PowerPoint

Responsibilities

• Manage a complex and ever-changing executive calendar
• Coordinate meetings, board interactions, presentations and key business activities
• Act as the primary point of contact for CEO communications and correspondence
• Prepare agendas, presentations, reports and meeting documentation
• Coordinate domestic and international travel arrangements
• Manage confidential information with professionalism and discretion
• Build and maintain strong relationships with internal and external stakeholders
• Provide proactive diary, task and priority management
• Provide executive and administrative support to the CEO, ensuring seamless coordination of priorities
• Lead and coordinate special projects and business initiatives
• Oversee general office functions with Office Coordinator/Receptionist
• Support personal administration, appointments, property matters, events and household requirements
• This role also encompasses Personal Assistant responsibilities for the CEO’s private matters

Skills

Executive support

Calendar management

Travel coordination

Discretion

Communication

Stakeholder management

Time management

Tools

Microsoft Office

Job description

FOREVER US

Step into the world of Forever New, where fashion meets confidence and every moment is designed to make it her moment. From our Melbourne beginnings 20 years ago to more than 450 stores globally, Forever New continues to evolve - creating beautiful, feminine fashion underpinned by strong commercial thinking and global sourcing expertise.

THE PERKS WE OFFER YOU

As part of the Forever New family, you’ll enjoy benefits designed to support your success and wellbeing:

• Enjoy a generous 40% employee discount, including periodic family & friends offers
• Coffee lover? Indulge in daily subsidised coffee and lunch at the café downstairs
• Celebrate loyalty and life moments with birthday and loyalty leave
• Access to ongoing learning and development through LinkedIn Learning courses
• Benefit from paid parental leave, helping you balance family and career
• Gain recruitment referral incentives for bringing exceptional talent into the team
• Take part in wellbeing and sustainability initiatives, supporting both you and the planet
• Grow with continuous learning and development programs
• Be recognised for your contributions through awards and recognition programs
• Enjoy subsidised car parking and a vibrant Richmond head office location
• Gain exposure to a global business operating across 5 continents

ABOUT THE ROLE

At Forever New, we are more than a global fashion retailer. We are a passionate team driven by creativity, collaboration and innovation. We are seeking an exceptional Executive Assistant to provide seamless support to our CEO, playing a pivotal role in the success of our business.

• A lively, social office environment
• Full-time, permanent position in Richmond (Salary + Super + Subsidised parking + Generous 40% employee discount at Forever New Stores)
• This role is based 5 days per week in the Head Office, Richmond and requires you to hold an Australian Drivers License

This is a unique opportunity for a highly organised, proactive and discreet EA who thrives in a fast-paced environment, anticipates needs before they arise, and enjoys building strong relationships across all levels of an organisation.

As Executive Assistant to the CEO, you will be responsible for delivering high-level executive and personal support while ensuring the smooth operation of the CEO's office. Acting as a trusted partner, you will manage competing priorities, coordinate key business activities, and serve as a key liaison between the CEO, Executive Leadership Team, Board Members, employees and external stakeholders.

No two days will be the same. You'll be one step ahead, expertly managing schedules, communications, travel, events and confidential matters while helping the CEO remain focused on strategic priorities.

• Manage a complex and ever-changing executive calendar
• Coordinate meetings, board interactions, presentations and key business activities
• Act as the primary point of contact for CEO communications and correspondence
• Prepare agendas, presentations, reports and meeting documentation
• Coordinate domestic and international travel arrangements
• Manage confidential information with professionalism and discretion
• Build and maintain strong relationships with internal and external stakeholders
• Provide proactive diary, task and priority management
• Provide executive and administrative support to Steve Madden Fashions, GM International, ensuring the seamless coordination of key priorities, communications, travel and operational requirements
• Lead and coordinate special projects and business initiatives
• Oversee general office support functions alongside the Office Coordinator/Receptionist
• Support personal administration, appointments, property matters, events and household requirements

This role will also encompass Personal Assistant responsibilities for the CEO’s private matters such as personal appointments, reservations and family support.

ABOUT YOU

Known for your high level of attention and focus, and excellent communication skills, you possess the foresight to anticipate needs and deliver on specific objectives. Your unwavering reliability and commitment to confidentiality will be invaluable in this role as you provide comprehensive support to the CEO in both his professional and personal endeavours.

• 5+ years' experience supporting a CEO, executive leader or C-suite environment
• Exceptional organisational and time management skills
• Advanced Microsoft Office skills, particularly Outlook, Teams and PowerPoint
• Strong business acumen and outstanding attention to detail
• Excellent written and verbal communication skills
• Proven ability to manage competing priorities and changing demands
• Experience coordinating international travel and working across time zones
• A proactive, hands-on and solutions-focused approach
• High levels of discretion, professionalism and confidentiality
• The ability to influence and build trusted relationships with senior stakeholders and board members
• An interest in retail, fashion or a fast-paced consumer environment

OUR VALUES

Whether we’re building our next range, partnering with stores or trading a season, these five values guide everything we do:

• Think Customer
• Respect for All
• Keep it Simple
• Take Responsibility
• Act with Pace

If you’re excited to contribute to a growing global brand and play a meaningful role in our success, we’d love to hear from you. Join us as we continue to build on our 20‑year legacy and shape the future of Forever New.