Executive Administrator, Middle TN

Tennessee Medical Group Management Association; Lebanon (TN); On-site; USD 34,440 - 41,328; Part time

Benefits offered by this job

Profit-based bonus up to 5%

Flexible scheduling

Job summary

Tennessee Medical Group Management Association is seeking a highly organized Executive Clinic Administrator to oversee the daily administrative operations of a Wilson County urgent care clinic in Middle Tennessee. The role blends medical office management with executive-level administration to support clinical efficiency and business performance.

The ideal candidate will lead front/back office operations, coordinate staff, ensure HIPAA compliance, and partner with clinic leadership on strategy

Qualifications

• Bachelor's degree or 2+ years of experience in medical office management, urgent care, or healthcare administration.
• Strong understanding of medical billing, insurance processes, and compliance requirements.
• Proven leadership and team management skills.
• Excellent organizational, communication, and problem-solving abilities.
• Willingness to learn EMR/EHR systems and standard office software.
• Ability to multitask and adapt in a fast-paced clinical environment.

Responsibilities

• Oversee day-to-day front and back office operations to ensure smooth clinic flow.
• Manage patient scheduling, registration, and check-in/check-out processes.
• Ensure compliance with healthcare regulations, policies, and HIPAA standards.
• Maintain office systems, supplies, and vendor relationships.
• Supervise front desk and administrative staff; assist with hiring, onboarding, training, and performance management.
• Create and manage staff schedules; monitor billing processes, collections, and insurance verification workflows.

Skills

Leadership

Medical billing

Insurance processing

Compliance awareness

Organizational skills

Communication skills

EMR/EHR systems

Multi-tasking

Education

Bachelor's degree

2+ years medical office management experience

Tools

Microsoft Office

EMR/EHR software

Job description

Executive Clinic Administrator (Medical Oversite and contract Manager)

Where: in Middle Tennessee - just 30 minutes from Nashville. Wilson county, Lebanon

Employment Type: Part-Time (20–25 hours/week) with potential to grow into Full-Time (32+ hours/week)

Compensation: $25–$30 per hour + potential 5% end-of-year profit bonus

Position Summary

We are seeking a highly organized, proactive, and patient-focused Executive Administrator to oversee the daily administrative operations of a Wilson County urgent care clinic. This role blends traditional medical office management with executive-level administrative responsibilities, supporting both clinical workflow efficiency and business performance.

The ideal candidate thrives in a dynamic healthcare environment, demonstrates strong leadership, and is comfortable balancing patient service with operational oversight.

Key Responsibilities

Operations & contract management

• Manage day-to-day front and back office operations to ensure smooth clinic flow
• Oversee patient scheduling, registration, and check-in/check-out processes
• Ensure compliance with healthcare regulations, policies, and HIPAA standards
• Maintain office systems, supplies, and vendor relationships

Staff Coordination

• Supervise front desk and administrative staff
• Assist with hiring, onboarding, training, and performance management
• Create and manage staff schedules to align with patient volume
• Monitor billing processes, collections, and insurance verification workflows
• Support payroll coordination and expense management
• Assist leadership with budgeting and financial reporting

Patient Experience Oversight

• Ensure high-quality customer service and patient satisfaction
• Resolve patient concerns or complaints professionally and efficiently
• Maintain a welcoming and efficient clinic environment

Executive Support Roles

• Partner with clinic leadership on operational strategy and growth initiatives
• Prepare reports, summaries, and operational insights
• Identify opportunities for process improvement and cost efficiency

Qualifications

• Bachelor's degree OR, 2+ years of experience in medical office management, urgent care, or healthcare administration.
• Strong understanding of medical billing, insurance processes, and compliance requirements
• Proven leadership and team management skills
• Excellent organizational, communication, and problem-solving abilities
• Willingness to learn EMR/EHR systems and standard office software
• Ability to multitask and adapt in a fast-paced clinical environment

Preferred Qualifications

• Experience in urgent care or outpatient clinic settings
• Familiarity with revenue cycle management
• Background in business operations or healthcare administration
• Competitive hourly rate: $25–$30/hour (based on experience)
• Performance-based incentive: Up to 5% end-of-year profit bonus.
• Opportunity for role expansion into full-time with increased hours and responsibilities
• Professional growth within a growing healthcare organization

Schedule

• Part-time: 20–25 hours per week
• Flexible scheduling with potential to increase to 32+ hours/week as the clinic grows

Why Join Us

This is an opportunity to play a key leadership role in shaping the operations and success of a growing urgent care clinic.

You’ll have direct impact on both patient experience and business performance, with room to expand into a full-time leadership position.