Executive Administrator - Growth

Velera Solutions, LLC; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical with telemedicine

Dental and Vision

401k with employer match

HSA contributions

PTO and holidays

Tuition reimbursement

Wellness program

Job summary

Velera seeks an Executive Administrator to support 2-4 leaders in the Growth Organization. You will manage complex calendars, emails, and prepare presentations. The role involves event planning, travel arrangements and confidential communications in a fast-paced, dynamic environment.

The ideal candidate has an associate degree or equivalent experience, 3+ years as an Executive Assistant, and strong Microsoft Office skills. Remote-first, with on-site events as needed.

Qualifications

• Associate degree or five years of admin/operational support to executives required.
• Three years as Executive Assistant or 5+ years as administrative assistant preferred.
• Experience supporting Sales is highly preferred.
• Expert in Microsoft Outlook, Excel, Word and PowerPoint.

Responsibilities

• Calendar management; manage invitations, conflicts and deadlines.
• Meeting management; agendas, minutes, participant coordination.
• Event management; travel, registrations and engagements coordination.
• Expense report & invoice processing under policy deadlines.
• Travel planning; flights, hotels, ground transport and dining.
• Prepare reports/presentations; proofreading and distribution.

Skills

Executive support

Communication excellence

Microsoft Office Proficiency

Calendar & email management

Prioritization & multitasking

Relationship building

Education

Associate degree

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

This position plays a critical role by providing complex administrative support to 2-4 Executive and Senior Leadership teams (‘leaders’) in the Growth Organization. The Executive Administrator (‘EA’) will coordinate and administer highly complex and confidential activities that need to be resolved daily in a responsible, efficient and timely manner. This individual is responsible for managing email and calendaring for their supported leader(s) and may be engaged to support enterprise-level initiatives and events. Being effective in this role requires the skills for building strong, trusting partnerships at executive, administrative, and employee levels across the enterprise. The individual needs to be able to lead tasks that require independent judgment, initiative, and the ability to influence without authority. This position requires with a hands-on, self-motivated, and astute individual who is flexible and thrives in a fast-moving, dynamic environment within an evolving industry.

Day in the Life

• Calendaring – manage all calendar items, ensure invitations are sent to appropriate audiences, resolve conflicts, anticipate future items and potential conflicts, manage deadlines, ensure sufficient working time.
• Meeting Management – schedule with appropriate audiences, manage responses, resolve conflicts as needed, coordinate tasks such as contacting participants, preparing agendas, taking and distributing meeting minutes.
• Event Management – ensure that all arrangements for any corporate sponsored events, industry events, and internal events are completed including travel, room reservations, registration, speaking engagements, etc. through collaboration with internal and/or external teams.
• Expense Report Management – ensure that expenses are filed in a timely manner and in accordance with Accounting and Billing policies and deadlines.
• Invoice processing – ensure that invoices are approved in a timely manner – gather any needed information for an informed decision.
• Travel – book and manage all travel requests including airfare, hotel, ground transportation, dining reservations. Ensure information is readily available per the leader’s preference.
• Presentation and Reports – develop reports and presentations using the appropriate templates as needed. Proofread for acceptability prior to providing to the requestor. Distribute as directed.
• Manage Correspondence – process email, US Mail, packages, etc. based on agreed upon access with the leader. Route correspondence or action items to appropriate staff and request action/information on behalf of the leader. Initiate follow-up to ensure item was handled if a reply or specific action is requested.
• Committee Support – where applicable, attend meetings, take minutes, and report on action items as needed. Prepare and maintain correspondence and documents. Act as custodian of corporate documents and records.
• Onboarding – working with HR to onboard assigned new leader. Complete access request form, ensure equipment, corporate credit card, and facilities access are available day 1; schedule meetings for the first week based on onboarding plan.
• Confidentiality - must maintain strict confidentiality of information obtained through email, meetings, correspondence, and all other communications.
• Prioritization – direct and master a prioritization system for email, mail, voicemail and meetings to bring high priority items forward for interactive dialogue and direction. Rapidly handle or delegates the low priority workflow activities.
• Interact and communicate professionally on all appropriate business priorities at an executive level with all levels of personnel, business partners, subsidiaries, vendors and consultants.
• Backup – act as a backup for an assigned EA by providing support for the leader(s) they support when EA is out of the office, travelling for work or assigned to a large project.
• Process Improvements – identify areas of improvement, work with manager to document, coordinate implementation of changes and measure success.

Qualifications

• Associate degree or five (5) years of administrative/operational support to managers, directors, and/or executives required. Bachelor’s degree preferred.
• Three (3) years of experience as an Executive Assistant required or 5+ years as an administrative assistant or combination of years required.
• Experience supporting the Sales organization is highly preferred.
• Expert in Microsoft application suite, including Outlook, Excel, Word, and PowerPoint.
• Superior communication skills necessary to comprehend and compile communication on behalf of the leader.
• Ability to interact and communicate effectively with all levels of internal staff, vendors, and clients.
• Proficient in clear and effective business writing techniques.
• Proven ability to adapt to change.
• Being able to change priorities and quickly move from one task to another as dictated by the leader.
• Strong organizational skills that enable proactive handling multiple priorities with a sense of urgency.
• Strong interpersonal skills and the ability to build relationships with all stakeholders.
• Ability to work under general direction and be able to complete functions with minimal guidance/directions while producing accurate and quality results.
• Proven ability to handle confidential information with discretion.
• Adaptable to various competing demands and demonstrate the highest level of customer/client service and response.
• Ability to effectively work in a high pressure, fast paced environment.
• Superior problem-solving skills.
• Ability to anticipate and resolve issues from prior experience.
• Ability to work effectively independently and as part of a functional team.
• After normal working hours work may be required to respond to urgent requests.
• Travel may be required to support on-site or off-site events.

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams.

Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve.

Learn more about what it’s like to work at Velera.

Pay Equity

Pay Equity $67,700.00 - $86,300.00 - $104,900.00 of salary range

The anticipated hiring range for this position is typically between the minimum and midpoint of the posted salary range; however, actual compensation may vary based on a variety of factors, including relevant experience, skills and qualifications, education, internal equity, and overall business and budget considerations.

Velera is committed to providing competitive compensation that reflects both individual role and responsibilities, individual performance, and market.

Great Work/Life Benefits!

• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity, Parental, Family Care
• Community Volunteer Time Off 12
• Paid Holidays
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Tuition Reimbursement
• Wellness program
• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Equal Opportunity Employer

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

E-Verify & Work Eligibility

Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [e-mail] for assistance.

Our Mission & Culture

Your voice. Our velocity. Shaping a new era together.

At Velera, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, you’ll be part of a team committed to the long‑term growth and success of financial institutions, our employees and our industry. United by Purpose Our employees are united by a people‑helping‑people purpose that guides how we show up every day. A culture rooted in taking ownership and doing what’s right has fostered long‑term dedication and earned Velera recognition for both our inclusive culture and commitment to excellence. Your Story Shapes Our Culture Connection and recognition are core to who we are. We cultivate inclusion, celebrate employees who live our values and create meaningful opportunities for engagement that build strong relationships and a true sense of belonging across our teams. Remote by Design Our remote‑first culture is built for collaboration, flexibility and connection – bringing people together in person when it matters. Flexible time off and healthy working norms support wellbeing and psychological safety, while integrity-driven leadership empowers you to do your best work. Strength in Stability With more than 40 years of fintech innovation, Velera offers the stability of a trusted legacy with the momentum of forward‑thinking solutions. We enable thousands of financial institutions and the communities they serve through secure, leading‑edge technology and partnership.

Explore velera.com to learn more about how Velera is advancing our purpose of accelerating partners’ success through innovative financial technology and inspired service.