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GENERAL DESCRIPTION OF DUTIES This position supports the Office of Resource Stewardship (ORS) in providing internal customers and the citizens of Leon County with professional and exemplary customer service. Work involves providing professional and courteous administrative support to the ORS Department which includes Solid Waste, Facilities Management, Sustainability and Parks & Recreation managers, employees, and citizens by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive.
NOTE: The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change.
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Employees in positions assigned to this class perform work tasks that involve some exercise of judgment in the application of standard operating procedures. Work also involves making repetitive decisions on a recurring basis. For instance, learn job duties from oral instructions or demonstrations; write identifying information (such as name and address, weight and number or type of product); request orally, or in writing, work materials and supplies.
Work involves contacts with other departments in furnishing or obtaining information or reports and has contacts with the public involving routine service. Work requires tact to avoid misunderstanding in contact where improper handling could affect results.
Tools and equipment used include, but may not be limited to personal computer, various software, specialized software such as Infor and Banner, fax machine, adding machine/basic calculator, telephone system, and copier.
Work is mainly indoors and usually seated in a chair at a desk. Work may require some dexterity and speed.
Ability to communicate clearly and logically. Knowledge of proper formats, grammar, and spelling to compose and edit correspondence. Knowledge of office machines, procedures and processes, and filing systems to provide necessary office support. Skill to effectively perform as a dispatcher in a stressful environment. Have accurate and typing/word processing skills to prepare correspondence and reports. Skills to maintain computerized records. Ability to prepare, order, and follow through on receipt of work requested within established guidelines. Ability to initiate and follow through on assignments with detail. Ability to efficiently and accurately schedule meetings and events.