Executive Administrative Assistant Product and Experience

JPMorganChase; New York (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Executive Administrative Assistant in the Commercial Banking team, where each day brings unique challenges and opportunities for professional growth. In this dynamic role, you will manage busy schedules, coordinate travel, and support local events while ensuring top-notch service for clients. Your organizational skills and ability to thrive in a fast-paced environment will be key to your success. This position offers a competitive rewards package and a chance to contribute to a respected leader in the financial services industry, known for its commitment to diversity and inclusion.

Benefits

Comprehensive Health Care Coverage

On-site Health and Wellness Centers

Retirement Savings Plan

Tuition Reimbursement

Mental Health Support

Backup Childcare

Financial Coaching

Qualifications

• 3+ years of administrative support experience in a client-facing environment.
• Strong knowledge of invoice payment processing and sponsorship processes.

Responsibilities

• Manage complex calendars and arrange travel plans for executives.
• Support local event planning and ensure superior client service.

Skills

Organizational Skills

Travel Planning

Interpersonal Skills

Communication

Microsoft Office

Client Service

Problem Solving

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office

PitchPro

Job description

Job Description

Become an integral part of Commercial Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Administrative Assistant within the Commercial Banking team, you will be responsible for managing busy schedules, coordinating travel arrangements, planning and assisting with local events and projects. Your role will also involve handling various activities such as managing office needs, client tickets, compliance requirements, and business travel tax. Leveraging your thought leadership, you will manage priorities to ensure efficient use of executives' time and collaborate closely with colleagues to ensure robust on-site support and backup coverage. You will also engage with key stakeholders in the business and partner with various teams, such as Office Management, to complete projects.

Job Responsibilities

• Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
• Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
• Handle physical demands required in providing site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times
• Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
• Maintain confidential data, enforce internal controls, and comply with policies and procedures
• Support Catalyst or other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
• Ensure mandatory five days in office
  
  

Required Qualifications, Capabilities And Skills

• Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
• Effective travel planning skills and knowledge
• Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented
• Effective interpersonal skills and excellent communication - confident, organized, and clear
• Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies quickly
• Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.
• 3+ years of administrative support experience with background in a client facing sales and financial services environment
• Strong knowledge of invoice payment processing and/or Sponsorship and Donation processes
• Commitment to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem solving skills
• Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed
• Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options.
  
  

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.