Executive Administrative Assistant Product and Experience

J.P. Morgan; New York (NY); On-site; USD 50,000 - 85,000; Full time

Job summary

Join a dynamic Commercial Banking team where your role as an Executive Administrative Assistant will be pivotal in ensuring smooth operations. This position offers a unique opportunity to enhance your professional skills in a fast-paced environment, managing busy schedules, coordinating travel, and supporting local events. You'll engage with key stakeholders and collaborate closely with colleagues, ensuring robust support and seamless execution of tasks. If you thrive in a results-oriented atmosphere and are passionate about delivering exceptional service, this role is designed for you.

Qualifications

• 3+ years of administrative support experience in a client-facing environment.
• Strong organizational skills and ability to work independently.

Responsibilities

• Manage complex calendars and arrange travel plans for executives.
• Support local event planning and ensure superior client service.
• Maintain confidential data and comply with internal controls.

Skills

Organizational Skills

Travel Planning

Interpersonal Skills

Microsoft Office

Client Service

Problem Solving

Education

3+ years of administrative support experience

Tools

Microsoft Office

PitchPro

Job description

Become an integral part of Commercial Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Administrative Assistant within the Commercial Banking team, you will be responsible for managing busy schedules, coordinating travel arrangements, planning and assisting with local events and projects. Your role will also involve handling various activities such as managing office needs, client tickets, compliance requirements, and business travel tax. Leveraging your thought leadership, you will manage priorities to ensure efficient use of executives' time and collaborate closely with colleagues to ensure robust on-site support and backup coverage. You will also engage with key stakeholders in the business and partner with various teams, such as Office Management, to complete projects.

Job Responsibilities:

• Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
• Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
• Handle physical demands required in providing site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times
• Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
• Maintain confidential data, enforce internal controls, and comply with policies and procedures
• Support Catalyst or other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
• Ensure mandatory five days in office

Required qualifications, capabilities and skills:

• Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
• Effective travel planning skills and knowledge
• Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented
• Effective interpersonal skills and excellent communication - confident, organized, and clear
• Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies quickly
• Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.
• 3+ years of administrative support experience with background in a client facing sales and financial services environment
• Strong knowledge of invoice payment processing and/or Sponsorship and Donation processes
• Commitment to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem solving skills
• Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed

***Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options.