Executive Administrative Assistant

JPMorganChase; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Job summary

JPMorganChase in Pittsburgh is seeking an Executive Administrative Assistant to support a Managing Director and senior executives in our U.S. Private Bank.

The role requires coordinating calendars, travel, and meetings with high attention to detail and professional poise. You will interact with high-net-worth clients and internal partners, handle invoices and expenses, and help with onboarding and documentation.

Qualifications

• At least five years of administrative experience, supporting at the Managing Director level (or equivalent) or above.
• Advanced ability to organize and manage complex schedules.
• Discretion and good judgment with confidential information and senior management interactions.
• Strong written and oral communication with internal and external clients.
• Proficiency in Microsoft Office and Concur; calendar management excellence.

Responsibilities

• Serve as first point of contact for visitors including managing Client Center.
• Maintain complex and detailed calendars with client confidentiality.
• Handle heavy call volumes from external clients and internal colleagues/management.
• Organize offsite conferences and external events, including catering and transportation; manage meetings and RSVP tracking.
• Arrange and coordinate domestic travel arrangements (air, hotel, ground transport).
• Process invoices, T&E expense claims and sponsorship requests for team members, ensuring policy adherence.
• Assist with staff onboarding and offboarding, including equipment setup and system access.
• Produce high quality emails and messages to individuals at all levels of the organization.
• Maintain current organizational charts and Executive Bios.
• Edit spreadsheets and presentations, including printing and binding for client meetings.
• Collaborate with fellow assistants to support the office as a team.

Skills

five+ years administrative experience

calendar management

discretion

interpersonal communication

multi-tasking

Microsoft Office

Concur

Education

College degree

Tools

Microsoft Office

Concur

Job description

Become an integral part of U.S. Private Bank team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Administrative Assistant within the U.S. Private Bank, you will need to work well in a team environment, represent your team with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt to procedures, processes and techniques to complete assignments in line with both your team and the office's activities and goals. The ability to communicate confidently and accurately with high-net-worth clients in a fast-paced, deadline driven team environment will be a key skill to possess along with attention to detail, high energy and flexibility.

Job Responsibilities

• Serve as first point of contact for all visitors including managing Client Center
• Maintain complex and detailed calendars while adhering to client confidentiality regulations
• Handle heavy call volumes from both external clients and internal colleagues/management
• Organize all aspects for offsite conferences and external events, including catering and transportation. Manage the coordination and logistics of both internal and external meetings and events (including meeting room reservations, event organization/follow-up, RSVP tracking, ticket allocation)
• Arrange and coordinate complicated domestic travel arrangements (air, hotel accommodations and ground accommodation)
• Process invoices, T&E expense claims and sponsorship requests for assigned team members, ensuring all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Assist with staff on-boarding and off-boarding, which includes partnering with team members for equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain current organizational charts and Executive Bio's
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
• Work efficiently with the fellow assistants in positive partnership to support each other including sharing tasks for entire office

Required Qualifications, Capabilities And Skills

• At least five years of administrative experience, supporting at the Managing Director level (or equivalent) or above
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong ability to multi-task and prioritize
• Strong proficiency in Microsoft Office and Concur
• Excellent telephone etiquette and ability to manage competing priorities i.e., calendar management
• Excellent written and oral communication with both external clients and internal colleagues is a must

Preferred Qualifications, Capabilities And Skills

• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.