Executive Administrative Assistant

fourseasons; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) Matching Plan

Healthcare (Medical, Dental, Vision)

Complimentary Employee Meals

Educational assistance programs

Paid new parent leave

Transit discounts

Job summary

Four Seasons Hotel Atlanta is seeking an experienced Executive Assistant to support the General Manager and Executive Office. You will manage calendars, coordinate travel, prepare agendas, and handle confidential correspondence with discretion.

The role requires 3+ years in executive support, superb English, and polished communication. Hotel experience is a plus; you will thrive in a luxury, guest-centric environment and act as gatekeeper for the GM’s office.

Qualifications

• Minimum 3+ years’ experience in an Executive Assistant or administrative/secretarial role.
• Hotel experience is an advantage but not essential.
• Impeccable integrity to ensure confidentiality and discreet handling of information.
• Exemplary business communication skills in English (verbal and written).
• Ability to multitask, prioritize, and manage conflicting demands.
• Highly organized with ability to support GM daily/weekly schedules and gatekeeper functions.
• Professional demeanor, adaptability in a luxury service environment.
• Strong knowledge of Microsoft Office and Outlook; Opera knowledge is helpful.
• US work authorization strongly preferred; internal candidates may qualify.

Responsibilities

• Provide executive-level administrative support to the GM and Executive Office.
• Coordinate calendars, meetings, and travel arrangements.
• Prepare meeting materials, take notes, and follow up on actions.
• Manage email, filing, and document management with high confidentiality.
• Facilitate GM approvals and purchase orders across departments.
• Liaise with VIP guests, owners, and internal stakeholders as required.
• Coordinate guest reservations and communications associated with executive office.
• Maintain discretion and uphold Four Seasons standards in all interactions.

Skills

Executive support

Calendar coordination

Email management

Travel planning

Documentation

Microsoft Office

Outlook

Opera (hotel PMS)

Confidentiality

Fluent English

Multitasking

Professional presentation

Tools

Microsoft Office Suite

Outlook

Opera PMS

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!

About Four Seasons:

We Are Powered by People

At the heart of our company is a collective drive to grow, challenge ourselves, and treat others with the same respect and care we seek in return. Across the globe, our team members create exceptional experiences for our guests and partners—rooted in a commitment to genuine, heartfelt luxury.

We believe that delivering outstanding guest experiences begins with providing a world-class employee experience. That means fostering a culture built on respect, connection, and shared purpose.

Whether you’re joining us as a colleague, staying as a guest, or partnering with us in any way, our guiding principle remains the same: treat everyone the way we wish to be treated.

Our people are passionate about service and masters of their craft, dedicated to making meaningful connections and unforgettable memories. We live by the Golden Rule—“Do unto others as you would have them do unto you”—because we believe life is richer when we truly connect with the people and the world around us.

About the location:

Come meet us in Atlanta and discover what fun, Southern style really means. Our vibrant capital city is the cultural heartbeat of the American South, attracting world-class chefs, business leaders, and celebrities for both work and play.

Stay at our Midtown Hotel, just steps away from the renowned High Museum of Art, the eclectic energy of Peachtree Street, and the beautiful green spaces of Piedmont Park.

Indulge in French-inspired luxury at Brasserie Margot, where classic French flavors blend seamlessly with modern elegance, or unwind and rejuvenate at our serene spa.

Experience the unique charm and lively spirit of Atlanta—your unforgettable Southern adventure awaits!

Key Components:

• Cultivate strong professional relationships within the hotel while maintaining discretion and high confidentiality of the office.
• Calendar coordination, email management and travel planning for the GM/Executive Office.
• Provide solid administrative support to the GM/Executive Office and handle meeting scheduling, coordination, documentation and follow up.
• Execute comprehensive general clerical and office management duties including mail, filing, document management.
• Preparing and processing purchase orders, expense reports and facilitating GM approvals on behalf of other departments.
• Exceptional e-mail management skills including organizing, archiving, retrieval and responses for own in-box and GM/Executive Office.
• Liaison with Four Seasons Area Executive Leadership Team, Regional General Managers and Administrators as required.
• Facilitate guest reservations made via the Executive Office.
• Liaison with VIP guests of Four Seasons, overseeing room allocations, amenities, welcome cards and correspondence.
• Coordinate executive level communication with guests, owners and internal stakeholders, relating to feedback and guest experience surveys.
• Coordinate periodic meetings and communications with hotel ownership and Four Seasons.

Key Attributes:

• Minimum 3+ years’ experience in an Executive Assistant or administrative/secretarial role.
• Hotel experience is an advantage but not essential.
• Impeccable integrity to ensure maximum confidentiality and discretion.
• Exemplary business communication skills with fluency in verbal and written English.
• Ability to multitask, prioritize and handle conflicting demands.
• Exceptional in organizing own work and RVP/GM daily and weekly while acting as gatekeeper for the Executive Office.
• Highly flexible with ability to adapt to a dynamic luxury service-oriented place of business.
• Solid under pressure, professional and able to maintain composure in handling complaints
• Strong attention-to-detail with a focus on delivering quality while meeting deadlines at all times
• People oriented with appropriate sense of humor, charm and outstanding personal presentation.
• Solid knowledge of all Microsoft applications with emphasis on word processing, Excel and Outlook email. Knowledge of Opera helpful.
• US Work Authorization is strongly preferred. Management candidates currently within Four Seasons may qualify for a work permit.

To thrive in this role, the ideal candidate will be able to meet the above, assimilate into our culture, be guest‑centric, have a solid background in executive level administration, a strong work ethic and a talent for multi‑tasking.

Key Benefits:

• Ability to experience our hotels as a guest through the complimentary room program
• 401(k) Retirement Matching Plan
• Highly competitive salaries and incentives
• Educational assistance programs and access to E‑Cornell University online courses at discounted pricing as well as in‑house training workshops for all employees
• Giving back to the community through special events by participating to be a mentor at a school, collecting food for and working with our local food bank, book and backpack drives for students, community garden events, raising money for schools in need…. etc.
• Medical, Dental, Vision
• Complimentary Employee Meals
• Paid New Parent Leave
• Team of friendly, warm, professional and very upbeat employees.
• Discount and pretax deductions for public transportation through Marta and discounted parking
• …and much more

Learn more about Four Seasons

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affluent Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law’ Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affluent Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal