Executive Administrative Assistant

JPMorgan Chase & Co.; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Atlanta seeks an Executive Assistant to Consumer & Community Banking to support senior leaders with calendar management, travel logistics, and professional communications.

The role requires five days in the office, discretion with confidential information, and superb Microsoft Office skills, with excellence in coordinating meetings and events across domestic and international teams.

Qualifications

• At least five years of administrative experience.
• Discretion and good judgment in confidential situations.
• Strong interpersonal, written, and oral communication skills.
• Proficiency in Microsoft Office and calendar management.
• Experience supporting senior leaders or managing directors is a plus.

Responsibilities

• Maintain complex and detailed calendars.
• Screen incoming calls and determine priority.
• Coordinate internal and external meetings.
• Arrange and coordinate domestic and international travel.
• Organize events, including catering and transportation.
• Process invoices and T&E expense claims.
• Assist with staff onboarding and off-boarding, including system access.
• Produce high quality emails and messages to executives.
• Maintain department documents and organizational charts.
• Handle routine activities independently and flag delays.
• Edit spreadsheets and presentations for client meetings.

Skills

Calendar management

Discretion and judgment

Interpersonal communication

Written and spoken communication

Organizational skills

Telephone etiquette

Education

College degree

Tools

Microsoft Office

Job description

Become an integral part of Consumer & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Consumer & Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.