Senior Administrative Assistant - Boroughs Region

JPMorgan Chase & Co.; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Executive Assistant to support a senior team within Community & Consumer Banking in New York. The role emphasizes professional courtesy, flawless output, and collaboration with executive level clients across lines of business.

You will manage calendars, travel, events, and communications, while maintaining confidentiality and high standards of accuracy. Five days in the office, no hybrid option, and close coordination with senior leaders are required.

Qualifications

• Five+ years of administrative experience
• Discretion and good judgment in confidential situations
• Strong interpersonal, written, and oral communication skills
• Advanced ability to organize
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities

Responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine priority
• Manage coordination and logistics of internal and external meetings
• Arrange and coordinate domestic and international travel
• Organize internal and external events including catering and transportation
• Process invoices and T&E expense claims for team members
• Assist with staff onboarding and offboarding, including equipment setup and system access
• Produce high quality emails and messages to individuals across the organization
• Maintain department documents including org charts and executive bios
• Handle regular activities without prompting and advise in advance of issues
• Assist in editing spreadsheets and presentations for client meetings

Skills

Administration experience

Discretion & judgment

Interpersonal communication

Organization

Microsoft Office proficiency

Telephone etiquette

Tools

Microsoft Office

Job description

Become an integral part of Community & Consumer Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Community & Consumer Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.