Executive Admin & Member Experience Coordinator

Certco Inc.; Fitchburg (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Certco, Inc. in Madison, WI is seeking an Administrative & Customer Support Coordinator to support leadership, coordinate internal operations, and assist with events and customer interactions.

You will partner with the Administrative & Customer Support Lead to manage tasks, board materials, and adherence to procedures while maintaining confidentiality. The role offers exposure to leadership and a chance to grow within Certco, with responsibilities spanning customer support, vendor coordination,

Qualifications

• Experience in Executive Assistant, Receptionist, Administrative Coordinator, or similar role preferred.
• Professional demeanor with discretion for confidential information.
• Excellent communication and proofreading skills; strong organizational abilities.
• Ability to manage multiple priorities and adapt to changing needs.

Responsibilities

• Provide Administrative & Leadership support to the Director Team and ACSL; manage projects and shareholder materials.
• Support retailer-facing events and company events; coordinate reservations and logistics.
• Maintain SOPs and ensure regulatory and procedural compliance; handle front desk duties and visitor onboarding.

Skills

Organizational skills

Communication

Detail-oriented

Proactive mindset

Tools

Microsoft Office

Job description

Certco, Inc. in Madison, WI is seeking an Administrative & Customer Support Coordinator to support leadership, coordinate internal operations, and assist with events and customer interactions.

You will partner with the Administrative & Customer Support Lead to manage tasks, board materials, and adherence to procedures while maintaining confidentiality. The role offers exposure to leadership and a chance to grow within Certco, with responsibilities spanning customer support, vendor coordination,