Excursion Train Car Host & Guide

United States Sugar Corporation; Clewiston (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

United States Sugar Corporation seeks a Car Host to provide exceptional customer service during excursion trains and special events in Florida. The role focuses on passenger safety, comfort, and educational commentary, including guiding seating, announcements, and assisting with boarding and de-boarding.

Responsibilities include monitoring onboard systems, coordinating with crew, and serving as a courteous guide and shop assistant. Strong communication and flexibility in scheduling are essential.

Qualifications

• Excellent customer service and hospitality experience required.
• Must be able to stand/walk for extended periods and work flexible hours.
• Knowledge of railroad operations and safety procedures preferred.
• Ability to read, speak and write English; good communication with passengers.

Responsibilities

• Greet and assist passengers with boarding, seating, and de-boarding.
• Monitor onboard systems, enforce safety rules, and participate in safety briefings.
• Act as tour guide with announcements about scenery, history, and wildlife.
• Sell merchandise or food/beverage items; assist in concessions and accessibility.
• Keep passenger cars clean and stocked; handle restroom and spill cleanup.
• Verify tickets and coordinate with conductor and engine crew before trips.

Skills

Customer service

Communication skills

Flexibility

Safety awareness

Passenger handling

Teamwork

Independent work

Attention to detail

English proficiency

Railroad knowledge

Driving license

Reading & writing English

Education

High school diploma or GED preferred

Job description

United States Sugar Corporation seeks a Car Host to provide exceptional customer service during excursion trains and special events in Florida. The role focuses on passenger safety, comfort, and educational commentary, including guiding seating, announcements, and assisting with boarding and de-boarding.

Responsibilities include monitoring onboard systems, coordinating with crew, and serving as a courteous guide and shop assistant. Strong communication and flexibility in scheduling are essential.