Exceptional Family Member Program Case Worker Nf4

U.S. Marine Corps; San Diego (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Marine Corps Community Services (MCCS) seeks a dedicated professional with a behavioral health background to perform case management for families, including those with EFMP-involved members. You will engage with service members and civilian personnel, assess needs, and coordinate support services.

Strong interviewing and communication skills are required, along with knowledge of military structure and available benefits.

Qualifications

• Bachelor's degree or equivalent education/experience in behavioral or social sciences.
• Experience in case management with families who have members with special needs.
• Knowledge of military lifestyle and EFMP resources.

Responsibilities

• Provide case management assistance to individuals and families.
• Conduct briefs, workshops and training for service members and families.
• Advocate for support services and determine appropriate courses of action.
• Apply listening and judgment to assess needs across emotional states.

Skills

Active listening

Empathic listening

Communication skills

Inter-personal skills

Problem-solving

Sound judgement

Education

Bachelor's degree in behavioral health or related social science

Four years of relevant case management experience

Tools

Microsoft Word

Email

Database management

Desktop publishing

Internet navigation

Job description

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Bachelor¿s degree in behavioral health or a related social science, or combination of equivalent education and experience, or four years of appropriate experience that demonstrates knowledge of one or more of the behavioral or social sciences and working in a case management capacity with families who have members with special needs. Case Management certification from an accredited source preferred. Knowledge of the Military lifestyle to include service/unit organization and rank structure and military, family and personal support services available. Knowledge of military laws, policies, regulations, resources and practices regarding medical and educational benefits, programs, services and community agencies for family members enrolled in EFMP. Skills in active and empathic listening and interviewing and applying sound judgement for assessing individual and family needs; problem-solving and advocating for support or services; or determining an appropriate course of action. Written and oral communication skills to effectively provide case management assistance to people in various emotional states and varying needs; and to conduct briefs, workshops and training. Inter-personal skills to relate to all segments of the military and civilian community using persuasiveness, poise, tact and objectivity. Proficiency with computer software and applications involving word processing, email communication, database management desktop publishing, and internet navigation.