Exam Proctor

Enterprise State Community College; Mobile (AL); On-site; USD 30,000 - 48,000; Full time

Job summary

Bishop State Community College is seeking a Learning Assistance Center/Peer Tutor Coordinator to proctor and monitor test administration in the college's Testing Center and Learning Assistance Center. The role emphasizes accurate procedures, security, and customer service.

Requirements include a high school diploma and two years of full-time clerical experience; candidate must be able to use basic word processing, calendars, and email, and handle materials; travel between sites may be required.

Qualifications

• High School Diploma or equivalent.
• Two (2) years of full-time clerical work experience.

Responsibilities

• Proctor and monitor testing in the Bishop State Learning Assistance Center.
• Communicate testing procedures clearly to examinees.
• Maintain testing materials and ensure security and compliance.
• Register examinees and accommodate testing needs.
• Prepare and provide testing reports as required.

Skills

Effective communication

Customer service

Basic computer skills

Office equipment operation

Multi-line phone system

Procedural compliance

Documentation and reporting

Education

High School Diploma or equivalent

Tools

Word processing

Digital calendars

Email systems

Job description

Reporting Authority: Learning Assistance Center/Peer Tutor Coordinator

General Function: To proctor and monitor Test Administration in the Bishop State Community College Testing Center and Learning Assistance Center. The essential job functions listed are not comprehensive and duties and responsibilities may change without notice.

• Effective oral and written communication skills.
• Exceptional customer service skills.
• Knowledge of how to operate basic computer functions such as word processing applications, digital calendars for scheduling, and email systems.
• Ability to obtain certifications needed for proctoring specific exams as supported by the College.
• Effective use of office equipment such as computers, scanners, copy machines, or other office equipment.
• Ability to operate a multi-line phone system.
• Thoroughly review and adhere to all testing vendor procedure manuals.
• Register and accommodate examinees.
• Clearly communicate applicable testing procedures to examinees.
• Ensure compliance with all testing vendor security and administrative policies and procedures.
• Document and notify Learning Assistance Center/Peer Tutor Coordinator of any irregularities or non-compliance of examinees.
• Properly maintain and return examination materials when due.
• Follow and emphasize policies pertaining to cheating or ethical violations related to the testing environment.
• Properly distribute and collect examination materials.
• Provide testing reports as required by the Learning Assistance Center/Peer Tutor Coordinator or vendor.
• Inventory the examination materials and follow all processes related to shipping and return of materials.
• Accommodate standby testing with approval by the Learning Assistance Center/Peer Tutor Coordinator.
• Perform tasks that assist the Division to achieve its mission and to external Departments that may need testing support, upon approval of the Learning Assistance Center/Peer Tutor Coordinator.
• Perform other duties as assigned by the Learning Assistance Center/Peer Tutor Coordinator, Dean of Instruction, and/or President.

Salary: ACCS Salary Schedule – E5-06 ($29,989 - $48,180)

Continued employment is contingent upon funding from the grant and is on a non-tenured track.

Minimum Requirements:

• High School Diploma or equivalent.
• Two (2) years of full-time clerical work experience.

Other Information:

The Selection Committee will screen all applicants for the position. The Committee will select applicants for in-person interviews which may consist of question/answer session and /or skills assessments. Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense. The College reserves the right not to fill the positions in the event of budgetary or operational constraints. Bishop State Community College is a multi-campus organization and employees of the College are required to travel among various work sites for both day and evening responsibilities and must provide their own mode of transportation. Bishop State Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including postsecondary community and technical colleges under the control of the Alabama Community College Systems Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Bishop State Community College will make reasonable accommodations for qualified disabled applicants or employees. Bishop State Community College reserves the right to withdraw this job announcement at any time prior to the awarding.