Testing Specialist

Austin Community College; United States; On-site; USD 40,583 - 66,302; Full time

Job summary

A leading educational institution in the United States seeks a Testing Specialist to manage the administration of standardized tests. The candidate will ensure compliance and integrity of the testing processes, prepare materials, and assist test takers. A Bachelor’s Degree and experience in testing environments are required. The role offers competitive compensation based on experience.

Qualifications

• At least one year of experience working in a testing environment with standardized testing.
• Ability to work collaboratively with diverse groups.
• Demonstrated understanding of student needs.

Responsibilities

• Oversee the administration of standardized testing programs.
• Manage and proctor testing sessions according to established procedures.
• Communicate accurate test information and prepare materials.

Skills

Knowledge of computer hardware, software applications, the internet

Excellent written and oral communication skills

Ability to maintain confidentiality

Customer service skills

Education

Bachelor’s Degree

Master’s Degree (preferred)

Tools

Microsoft Office suite

Job description

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The primary responsibility of a testing specialist is to oversee the administration of large-scale, nationally standardized testing programs, HESI, TABE, Accuplacer, WorkKeys, and/or classroom tests requiring special arrangements. The Test Specialist will manage and proctor tests, assist with scheduling applicants, communicate appropriate and accurate test information, prepare test materials and supplies, coordinate and proctor actual tests per prescribed testing procedures and time limits, ensure proper standards are met, and collect test materials (as requested). In this role, the integrity of all tests must be ensured by controlling the security of all testing materials received, retained in inventory, shipped, and by strictly following all guidelines and procedures set by testing entities. As a part of the above commitment, the College expects the Testing Specialist to be responsible for the essential functions and other duties set forth below within the limits of approved policies, procedures, and budgets.
Salary Schedule: Appropriate placement based on experience C3 04 ($40,583-$66,302)

Essential Duties and Responsibilities

• Ensure compliance of applicable laws and policies by ensuring that neither the authorized testing center nor Lawson State’s Testing Center is in violation, always verify that candidates take the intended exam. Keep all candidate and exam information confidential.
• Maintain order and quiet in the testing room.
• Monitor every candidate during every testing session, for the entire testing session.
• Report all incidents by completing an Incident Report.
• Respond to Incident Reports when necessary, as described below.
• Report to the position in the Testing Center at least 30 minutes before testing sessions.
• Verify test facility requirements; check, understand and implement ALL Proctor Console Message Centers for information concerning new or updated policies for test administration.
• Verify system requirements; ability to run system requirements probe and practice tests; ability to complete proctor training; ability to complete proctor registration.
• Prepare testing materials and submit testing schedules.
• Study all required Policy and Procedure Manuals governing the work.
• Manage the Testing Center and the proctored testing session by adhering to policies and procedures.
• Pass all required exams and complete the location’s implementation process.
• Maintain and secure the latest version of the Policy and Procedure Guides, provided by all centers at all times.
• Manage the scheduling, security, and check-in processes. This includes, but is not limited to, the confidentiality of passwords and the tracking logs.
• Provide test takers with any testing aids permitted or required by the test sponsor.
• Provide test takers with access to the testing stations.
• Provide answers to test takers’ questions regarding the testing process.
• Provide technical assistance during the test, if needed.
• Maintain the test center environment, including hardware and software, so that it meets the building and testing area requirements.
• Communicate to the supervisor regarding all problems/challenges related to a test taker, testing system, and the loss/change of a scheduler’s status.
• Update the appropriate personnel of any changes to the location information, such as phone and fax numbers, hours/days of availability in providing proctoring services, etc.
• Monitor a test taker’s entire test session, unless it is being video recorded.
• Adhere to the exam sponsor pricing at all times when registering and scheduling candidates for exams in Registration Manager.
• Create a comfortable, pleasant environment for the candidate.
• Keep the contact information in Site Manager up to date by creating accounts and deleting accounts that are no longer needed.
• Follow the candidate check-in steps as specified in Admissions Manager application.
• Participate on college-wide committees.
• Perform other job-related duties as assigned by the appropriate administrative head.

Qualifications

• Bachelor’s Degree required.
• Knowledge of computer hardware, software applications, the internet, and Microsoft Office suite programs.
• At least one year of experience working in a testing environment with standardized testing (i.e., ACT, Certiport, etc.).

Preferred Qualifications

• Master’s Degree
• Testing experience in an educational environment

Other Qualifications

• Ability to present a professional appearance and professional communication; excellent written and oral communication skills.
• Ability to effectively respond to questions from supervisors, faculty, staff, students and the general public.
• Ability to continuously certify in all required testing centers’ updates.
• Demonstrated understanding, sensitivity, and commitment to meeting the needs of the diverse ethnic, cultural, socioeconomic, and disability needs of the student and all test takers.
• Ability to maintain confidentiality.
• Ability to work collaboratively and provide good customer service to testing partners, the public, employees, and stakeholders.

The Testing Specialist will be expected to work a flexible schedule. This job description is a general statement of the required major duties and responsibilities performed regularly. This job description and specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor.

Application Procedures/Additional Information

Applicants may apply at www.lawsonstate.edu. For questions please contact the Office of Human Resources at 205-929-3408 or at [e-mail]. All application materials will become the property of the college. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Only applications received during the period of this announcement will be considered. No previous application files will be transferred for consideration for this position.

A complete application packet consists of:

• An Online application
• A current resume
• A copy of relevant post‑secondary transcripts identifying the applicant, institution, and date of degree conferred. (If applicable)

If employed, all official transcripts must be received in the Office of Human Resources prior to the employment start date.

Applicants who fail to submit a complete application packet will not be considered. Before an offer is made, the top applicants must provide the following: Employment verification letter(s) from a current or previous employer detailing all relevant experience. Employment verification letters must include employment dates and job title and be on official letterhead with an authorized personnel signature. Work experience verification from a current employer may be delayed until an official offer of employment has been made. Applicants must submit a written request to delay submission or work experience verification from a current employer. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

EEOC, E-VERIFY, AND BACKGROUND CHECK STATEMENTS:

Lawson State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.

Lawson State Community College will make reasonable accommodations for qualified disabled applicants upon request.

In accordance with Alabama Community College System Policy and Guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Lawson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.

ADDITIONAL INFORMATION:

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to awarding.