Exam Center Proctor & Testing Coordinator

Texas A&M University-San Antonio; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Texas A&M University-San Antonio seeks a Testing Administrator to serve as a full-time proctor at the Testing Center. Under supervision, you will administer exams, verify identities, and ensure testing security while delivering exceptional customer service to students, faculty, staff, and the community.

The role requires a Bachelor's degree or equivalent experience, with experience in teaching, training, counseling, or testing preferred.

Qualifications

• Bachelor's degree or equivalent combination of education or experience.
• Some experience in teaching, training, counseling, or testing.

Responsibilities

• Administer and proctor paper-based and computer-based examinations in accordance with university and testing vendor policies.
• Verify examinee identity and ensure compliance with testing security procedures.
• Monitor testing sessions to maintain exam integrity and document testing irregularities.
• Explain testing procedures, policies, and identification requirements to students and community members.
• Assist students, faculty, and external testing candidates with scheduling appointments and answering questions.
• Prepare testing rooms, computers, testing materials, and equipment before each testing session.
• Maintain secure storage and handling of testing materials and confidential student information.
• Process testing registrations, collect applicable fees, and maintain accurate testing records.
• Assist with the administration of testing software such as RegisterBlast and vendor testing platforms.
• Provide excellent customer service while maintaining a fair and consistent testing environment.
• Assist with daily opening and closing procedures of the Testing Center.
• Help maintain testing supplies, equipment, and inventory.
• Cross-train with other Testing Center staff to ensure continuity of services.
• Assist with special testing events, evening testing, and weekend testing as needed.
• Perform other duties as assigned.

Skills

Customer service

Testing knowledge

Communication skills

Attention to detail

Organizational skills

Education

Bachelor's degree

Tools

Pearson VUE

ETS

ACCUPLACER

College Board

Job description

Texas A&M University-San Antonio seeks a Testing Administrator to serve as a full-time proctor at the Testing Center. Under supervision, you will administer exams, verify identities, and ensure testing security while delivering exceptional customer service to students, faculty, staff, and the community.

The role requires a Bachelor's degree or equivalent experience, with experience in teaching, training, counseling, or testing preferred.