EVV Training & Support Specialist

Cor-Vanama DBA Consumer Directions Inc; Saint Cloud (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

14 Paid Holidays

Medical Insurance with HSA deduction

Dental Insurance

Vision Insurance

Long-term disability

Life Insurance

401K

Paid Time Off up to 6 weeks with carry

Flexible start time

FSA for Medical & Dependent Care

Employee Savings Account

Paid company outings

Job summary

Cor-Vanama Solutions dba Consumer Directions, Inc. is seeking an Electronic Visit Verification (EVV) Specialist in St. Cloud, MN. This full-time, in-office role supports the EVV platform used by CDI employees to clock work time and requires strong customer service, data entry, and tech savviness.

The ideal candidate will be detail-oriented, self-motivated, and able to work independently or with a team in a fast-paced environment. Local travel to another office or training venue may be required.

Qualifications

• High School Diploma required or equivalent.
• Experience with data entry and customer-facing roles preferred.
• Proficiency with Microsoft Office and basic computer/phone use required.

Responsibilities

• Attend DHS webinars/trainings on EVV and share insights with Leadership and staff.
• Develop EVV training materials and coach new users (internal and external).
• Provide support via phone, in person, and electronically for EVV app issues.
• Troubleshoot EVV-related questions and scenarios.
• Train and mentor internal new hires on EVV procedures.
• Maintain accurate contact details in CDI systems.

Skills

Customer service

Attention to detail

Data entry

Microsoft Office

Phone skills

Time management

Organization

Independence

Team collaboration

Problem-solving

Adaptability

Curiosity

Empathy

Education

High School Diploma

Tools

EVV App

Microsoft Office

Job description

Cor-Vanama Solutions dba Consumer Directions, Inc. is seeking an Electronic Visit Verification (EVV) Specialist in St. Cloud, MN. This full-time, in-office role supports the EVV platform used by CDI employees to clock work time and requires strong customer service, data entry, and tech savviness.

The ideal candidate will be detail-oriented, self-motivated, and able to work independently or with a team in a fast-paced environment. Local travel to another office or training venue may be required.