EVS Supervisor

WinnaVegas Casino Resort; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

WinnaVegas Casino Resort is seeking a Housekeeping Supervisor to supervise and coordinate cleaning tasks across all areas of the casino for a given shift. You will report directly to the Housekeeping Manager and ensure staff on shift remain productive and professional.

The ideal candidate has strong leadership, excellent communication, and the ability to train staff, read SOPs, and maintain high cleanliness standards in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Comprehensive computer skills.
• Six months to one-year related experience or training.
• Excellent communication and presentation skills.
• Good organizational and clerical skills required.
• Must be able to obtain gaming license.
• Bi-cultural experience preferred.
• Native American preference.
• Ability to read and comprehend simple instruction and correspondence.

Responsibilities

• Supervises and coordinates cleaning tasks for a shift.
• Interviews applicants and maintains personnel records; handles performance appraisals and discipline.
• Organizes shift assignments, staffing, shifts meetings, training and procedures.
• Oversees general cleaning and ensures quality of work per standards.
• Trains staff and enforces cleaning methods and safety procedures.
• Enforces all policies and procedures.
• Maintains guest relations and professionalism with guests and associates.
• Reads and adheres to SOPs, personnel policies and department rules.
• Attends meetings and training as directed by management.
• Performs other job-related duties as assigned.

Skills

Supervisory experience

Communication skills

Organizational skills

Public relations

Education

High school diploma or GED

Tools

Comprehensive computer skills

Job description

JOB SUMMARY

Supervises and coordinates cleaning tasks in all areas of the casino for a particular shift. Reports directly to the Housekeeping Manager. All the Housekeeping Supervisors are working supervisors.

JOB DUTIES

1. Performs supervisory duties such as interviewing applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints and resolving problems on shift.
2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, and work procedures.
3. Responsible for overseeing and assisting in the general cleaning of the casino and ensures quality of work of assigned shift according to department standards.
4. Responsible for training and enforcing proper methods of cleaning and safety procedures.
5. Responsible for enforcing all policies and procedures as established.
6. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times.
7. Must exhibit good leadership skills, and always perform duties in a positive and professional manner.
8. Must read, understand, and adhere to Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules.
9. Must attend all meetings and/or training as directed by management.
10. Perform other job-related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Six months to one-year related experience or training.
4. Must have excellent communication and presentation skills.
5. Good organizational and clerical skills required.
6. Must be able to obtain gaming license.
7. Bi-cultural experience preferred.
8. Native American preference.
9. Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.
2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.
3. Must be in good physical condition.