EVS - Shift Supervisor - Walter Reed

HHS GOVERNMENT SERVICES LLC; Bethesda (MD); On-site; USD 60,000 - 70,000; Full time

Job summary

HHS GOVERNMENT SERVICES LLC at Walter Reed EVS in Bethesda, MD, is seeking a Shift Supervisor to oversee housekeeping operations in the hospital and maintain high cleanliness standards.

The role requires scheduling staff, QC inspections, QA follow-ups, training documentation, and building relationships with unit personnel. Must have a high school diploma, 3 years QA or similar experience, 1 year hospital housekeeping experience, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED equivalent.
• Three years experience in quality control or related field with process-based understanding.
• One year within the last three years in hospital housekeeping or equivalent with relevant certifications.
• Proficient in Microsoft Office Suite.
• Strong written and oral communication and presentation skills.
• Strong interpersonal skills.

Responsibilities

• Manage employee work schedule with assistance from the Assistant Executive Housekeeper.
• Ensure employee work schedule is covered with adequate staffing daily.
• Perform QC inspections daily and review with QC and supervisor to identify improvements.
• Analyze government QA inspections and ensure follow-up actions are completed.
• Ensure orientation training and documentation is in employee files.
• Observe employees daily to identify issues and resolve them.
• Perform job evaluations and submit to the Assistant Executive Housekeeper as required.
• Conduct rounds and build relationships with unit personnel.
• Ensure housekeeping personnel have supplies needed to perform their jobs.
• Perform other duties as assigned by the Assistant Executive Housekeeper.

Skills

Written and verbal communication

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Job Details: Job Location: Walter Reed EVS - Bethesda, MD, Salary Range: $60000.00 - $70000.00Salary/year, Job Title: Shift Supervisor

Location: Walter Reed National Military Medical Center, Bethesda, Maryland

Functional Area: Environmental Services

Job Type: Full-Time (1 AM and 1 PM shift)

Phone/Data Stipend: $50 per month

FLSA Status: Exempt

General Summary:

Responsible for assisting the Assistant Executive Housekeeper in administering the Housekeeping program by maintaining a high standard of cleanliness throughout all areas of the hospital.

Essential Duties and Responsibilities:

• Manage employee work schedule with assistance from the Assistant Executive Housekeeper.
• Responsible for ensuring employee work schedule is covered with adequate staffing on a daily basis.
• Perform QC inspections on a daily basis on their respective employees. Review with QC and Assistant Executive Housekeeper to analyze trends and opportunities for improvement.
• Analyze government QA inspections, assuring proper follow-up and Corrective/Preventive Actions.
• Ensure their employees received adequate orientation training and documentation is in file.
• Observe employees daily to identify potential issues and be able to resolve.
• Perform job evaluations on employees and submits to Assistant Executive Housekeeper as required.
• Perform public relation rounds on units and establish relationships with key personnel.
• Ensure all housekeeping personnel have supplies they need to perform job.
• Other duties as assigned by the Assistant Executive Housekeeper.

Knowledge, Experience and Skill Requirements:

• High school diploma or GED equivalent.
• Minimum of three years' experience with quality control or an equivalent combination of education and experience sufficient to understand technical and process-based aspects of the services we provide.
• Minimum of one (1) year of experience within the last three (3) years in hospital housekeeping services or equivalent, and meet or exceed comparable industry certification (IEHA, etc.), training, and experience requirements in a tertiary-level medical care facility with at least 100 to 200 bed capacity.
• Proficient in Microsoft Office Suite of software.
• Strong written and oral communication and presentation skills.
• Strong interpersonal skills.

Work Environment:

• Be able to walk extended periods of time, bend, kneel, push, pull, and stretch as required.
• Be able to lift 50 lbs.

Pre-Employment Requirements:

Employment is contingent upon successful completion of a pre-employment background check and drug screening. Employees must be able to obtain and maintain any base/installation access credentials required by the location.

This job description is subject to change by the employer as the needs of the employer and requirements of the job change.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)