EVS Shift Manager: Lead Cleaning and Guest Experience

Hollywood Casino Columbus; Columbus (OH); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Hollywood Casino Columbus is seeking an EVS team member to supervise daily staff, ensure clean facilities, and uphold safety and guest-service standards. You will manage schedules, monitor budgets, and maintain inventory while delivering top-notch cleanliness across the casino environment.

The role requires strong Microsoft Office skills, ability to operate EVS equipment, and effective communication with team members and management.

Qualifikationen

• High School Diploma or GED required; Bachelor’s degree preferred.
• Must operate standard EVS equipment such as vacuums and floor machines.
• Proficient in Microsoft Excel, Word, and Outlook; good math skills.

Aufgaben

• Provide guidance and daily supervision to EVS staff on designated shift.
• Supports and administers operational goals and monitors performance.
• Adheres to scheduling and coordinates with manager for guest satisfaction.
• Responsible for supporting compliance to departmental budgets.
• Promotes excellent customer service in line with company standards.
• Oversees day-to-day cleaning of the Casino property.
• Keeps accurate inventory of supplies and communicates needs to manager.
• Inspects completed work to ensure standards are met.

Kenntnisse

Customer service

Microsoft Excel

Microsoft Word

Outlook

Communication skills

Ausbildung

High School Diploma or GED

Bachelor's degree preferred

Tools

EVS equipment

Vacuum cleaners

Floor machines

Carpet extractors

Jobbeschreibung

Hollywood Casino Columbus is seeking an EVS team member to supervise daily staff, ensure clean facilities, and uphold safety and guest-service standards. You will manage schedules, monitor budgets, and maintain inventory while delivering top-notch cleanliness across the casino environment.

The role requires strong Microsoft Office skills, ability to operate EVS equipment, and effective communication with team members and management.