EVS Dispatch & Room Turnover Coordinator

HHS; Webster (TX); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

401(k)

Short-Term Disability

Job summary

Clearlake Regional Medical is seeking a Housekeeping Dispatcher to coordinate EVS assignments and ensure timely cleaning of patient rooms and discharge beds. Answer calls, assign tasks, and track progress within a fast-paced hospital setting.

The role requires strong English communication, organizational skills, and the ability to handle multiple requests. Evening/night shifts are available; weekends may be required, with safety and hygiene protocols in place.

Qualifications

• Must be at least 18 years old.
• Communicate effectively in English and work well in a team environment.
• Must be comfortable answering phones, communicating assignments, and managing multiple requests.
• Ability to stay organized and prioritize assignments in a fast-paced environment.
• Must practice good personal hygiene, be neatly groomed, and be in uniform.
• Preferred: Housekeeping experience including cleaning, environmental services, custodial, janitorial, room attendant, floor care, hotel operations, or healthcare.
• Previous dispatch, customer service, or telephone experience is a plus.

Responsibilities

• Answer incoming EVS/Housekeeping telephone calls and obtain necessary information regarding cleaning requests.
• Receive discharge and bed-cleaning requests and assign rooms to available housekeepers.
• Communicate assignments and priority requests clearly to housekeeping team members.
• Track the status of assigned rooms and follow up on outstanding cleaning requests.
• Maintain accurate and up-to-date information regarding room assignments and completed work.
• Communicate with EVS leadership and hospital departments regarding room status and housekeeping needs.
• Respond promptly, accurately, and calmly to urgent requests and changing priorities.
• Maintain confidentiality of patient and organizational information in accordance with privacy policies.
• Maintain a clean, organized, and professional dispatch/work area.
• Perform housekeeping duties as needed, including cleaning and disinfecting patient rooms, discharge rooms, common areas, and other assigned spaces.
• Follow proper safety, infection prevention, chemical handling, and cleaning procedures.
• Work as part of the EVS team to support efficient room turnover and overall hospital cleanliness.

Skills

Communication

Team player

Multitasking

English proficiency

Hygiene & uniform

Housekeeping experience (preferred)

Dispatch/phone handling (plus)

Job description

Clearlake Regional Medical is seeking a Housekeeping Dispatcher to coordinate EVS assignments and ensure timely cleaning of patient rooms and discharge beds. Answer calls, assign tasks, and track progress within a fast-paced hospital setting.

The role requires strong English communication, organizational skills, and the ability to handle multiple requests. Evening/night shifts are available; weekends may be required, with safety and hygiene protocols in place.