Evergreen - Senior Client Advisor - Dallas

DOLCE&GABBANA; Dallas (TX); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly rate plus commission

Comprehensive benefits including medical, dental and vision insurance

401(k) plan

401(k)

Job summary

A luxury fashion brand is seeking a Senior Client Advisor in Dallas, Texas, to provide impeccable client service and uphold brand standards. This role involves mentoring team members and creating memorable experiences for clients. The ideal candidate should have strong communication skills and a passion for fashion. Competitive hourly rate plus commission and extensive benefits package are available. Flexible schedule including evenings and weekends is required.

Qualifications

• Strong communication skills and relationship building.
• Flexible schedule availability including evenings and weekends.
• Experience in Women’s and Men’s Ready-to-Wear is a plus.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide impeccable service and be a brand ambassador.
• Drive individual and store KPIs through tailored client experiences.
• Mentor and coach team members, sharing best practices.
• Mentor and coach team members to share best practices.

Skills

Strong communication and relationship-building skills

Passion for fashion

Experience in Women’s and Men’s Ready-to-Wear

Client service

Flexible schedule

Job description

EVERGREEN – SENIOR CLIENT ADVISOR

Dolce & Gabbana, a global leader in luxury fashion, is building a talent pipeline for our Front of House Sales Team to support current and future openings across our boutiques.

ROLE

As part of our Front-of-House Sales Team, you will deliver exceptional client experiences, uphold brand standards, and contribute to boutique success. Whether you begin as a Client Advisor or advance to Senior Client Advisor, we offer opportunities for growth, mentorship, and career development.

MISSION

• Provide impeccable service to our clients and be a true ambassador of the brand, ensuring that every client is treated according to the Dolce & Gabbana expectations.
• Tailor the client experience to exceed expectations, ensuring smooth execution of the sales ceremony.
• Drive individual and store KPIs including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment.
• Mentor and coach team members, sharing best practices and product knowledge.
• Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
• Build and maintain a strong client portfolio through proactive outreach and use of clientele tools.
• Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current clients, appointment selling and client acquisition.
• Create personalized, versatile, and timeless silhouettes for clients.
• Act as MOD when required, overseeing floor operations and team coordination.
• Execute opening/closing procedures and hold store keys as needed.
• Provide insights into fashion trends and luxury market developments.
• Maintain visual merchandising standards and support inventory processes.
• Foster a collaborative and professional store environment.
• Perform additional duties as assigned.

PROFILE

• Strong communication and relationship-building skills.
• Passion for fashion and ability to create memorable client experiences.
• Experience in Women’s and Men’s Ready-to-Wear is a plus.
• Flexible schedule availability, including evenings, weekends, and holidays.

COMPENSATION & BENEFITS

Competitive hourly rate plus commission, comprehensive benefits including medical, dental, vision, life & disability insurance, 401(k) plan, and more.

JOIN OUR TALENT COMMUNITY

If you are passionate about luxury fashion and delivering exceptional service, apply today to be considered for current and future opportunities with Dolce & Gabbana.