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Events Staffing Coordinator
Administration Office Full Time Providence, RI, US
Job Description: Staffing Coordinator
Company: Pranzi Catering & Events
Reports To: Catering Director
Employment Type: Full-Time
Location: Providence, Rhode Island
Position Summary
The Staffing Coordinator is responsible for recruiting, hiring, training and for coordinating staffing needs for catering events, weddings, and other special events throughout the season. This position ensures that each event is properly staffed with qualified, reliable employees and that all scheduling, communication, and staffing requirements are handled efficiently. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment.
Essential Duties and Responsibilities
- Recruit and hire new servers, bartenders, kitchen staff, and other event personnel based on seasonal and ongoing staffing needs.
- Post job openings, review applications, contact applicants, conduct interviews, and coordinate the hiring process.
- Communicate with applicants regarding job expectations, availability, schedules, and employment requirements.
- Coordinate new-hire onboarding and ensure all required employment paperwork is completed before employees begin working.
- Train new employees on company policies, attendance expectations, dress code, professional conduct, and event procedures.
- Provide role-specific training for servers, bartenders, and kitchen staff to ensure employees understand their responsibilities and performance expectations.
- Coordinate any required certifications or training for applicable positions, including alcohol-service certifications for bartenders.
- Monitor new-hire progress and provide additional guidance or training as needed.
- Maintain an active pipeline of qualified applicants to prepare for the busy wedding and catering season.
Staffing & Scheduling
- Coordinate staffing assignments for all scheduled catering events, including servers, bartenders, kitchen staff, and event coordinators.
- Review upcoming event schedules and determine staffing needs based on guest counts, event details, and management requirements.
- Communicate with employees regarding event assignments, schedules, arrival times, locations, dress codes, and job responsibilities.
- Monitor employee availability and maintain accurate staffing schedules.
- Confirm employee attendance and ensure all positions are filled before each event.
- Arrange replacement staff when employees call out or become unavailable.
- Coordinate with staffing agencies when additional personnel are needed.
- Follow up with staffing agencies to confirm staffing numbers, attendance, punctuality, and appearance expectations.
Employee Communication & Coordination
- Serve as a primary point of contact for employees regarding scheduling questions and event assignments.
- Communicate staffing changes and updates promptly to management and affected employees.
- Maintain accurate employee contact information, availability, and scheduling records.
- Help ensure employees understand company policies, attendance expectations, uniforms, and professional conduct requirements.
- Report recurring attendance issues, no-shows, and staffing concerns to management and Human Resources.
Event Coordination & Operations
- Review event details and staffing requirements in advance to identify potential scheduling conflicts or staffing shortages.
- Coordinate with the sales, event coordination, kitchen, warehouse, and operations teams to ensure staffing needs are met.
- Verify that employees receive the correct event information, including venue addresses, parking instructions, reporting times, and supervisor contacts.
- Assist with last-minute staffing adjustments during busy wedding and catering seasons, including weekends and holidays as required.
- Help ensure staffing plans are finalized and communicated before each event.
- Maintain organized records of staffing assignments and event-related communications.
Administrative Responsibilities
- Maintain staffing spreadsheets, scheduling systems, and employee assignment records.
- Monitor and respond to for employee call-outs, scheduling questions, and staffing-related issues, including after-hours, evenings, and weekends as needed on company phone.
- Track employee confirmations, availability, attendance, and staffing agency assignments.
- Assist Human Resources with onboarding coordination and verifying that new employees are ready to be scheduled.
- Prepare staffing reports and communicate upcoming labor needs to management.
- Handle employee and company information confidentially.
- Ensure employees are vetted and cleared to work on the Naval Base.
Qualifications
- Previous experience in staffing, scheduling, hospitality, catering, event planning, or a similar administrative role preferred.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple events and staffing requests simultaneously.
- Strong problem-solving skills and the ability to make quick adjustments when staffing issues arise.
- Ability to communicate professionally with employees, staffing agencies, and management.
- Must be dependable, detail-oriented, and comfortable working in a fast-paced, seasonal business.
Schedule & Availability
- Full-time position with increased workload during the busy wedding and catering season April - November.
- Must be available to support weekend event scheduling and occasional after-hours staffing issues as business needs require.
- Must be able to work nights, weekends and holidays.
- Flexibility is essential, particularly during peak season April – November and on dates with multiple events.
- Ensure staffing needs are addressed well in advance of each event.
- Maintain accurate schedules and clear communication with employees and management.
- Proactively identify and resolve staffing shortages.
- Hold employees and staffing agencies accountable for attendance, punctuality, and professional appearance.
- Demonstrate professionalism, reliability, and a strong commitment to supporting successful events.