Events Staff

Carlisle Inn Sugarcreek; Sugarcreek Township (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance and HSA

401(k) plan with match

Wellness Program

Dental, Vision, Accident, Life, etc.

Job summary

Carlisle Inn Sugarcreek in Sugarcreek, OH seeks a friendly guest services team member for a part-time role reinforcing hospitality with guests. You will greet guests, assist with reservations, and gather information to enhance their experience in a welcoming environment.

Benefits include medical insurance and an HSA, a 401(k) plan with match, Wellness Program, and comprehensive insurance options. Flexible schedules and on-the-job training are offered.

Qualifications

• Excellent verbal and written communication skills.
• Basic computer skills, such as Word and Excel.
• Possesses good organizational skills.
• Proficiency in math; ability to comprehend and execute instructions from guests and management; understanding of proper phone/email etiquette.
• Previous experience coordinating events preferred.

Responsibilities

• Smile and make eye contact with guests.
• Make and confirm guest reservations.
• Get information to improve the guest experience.
• Efficiently multi-task.
• Assist the conference center manager with all aspects of the conference center including serving as a host, event setup, etc.
• First point of contact for our guests, and must display the traditional values and professional standards that Dutchman Hospitality Group upholds in speech, conduct, and appearance.
• Responsible for providing a positive guest experience at all times, serving in a courteous, efficient and friendly manner both face to face and on the phone.

Skills

Guest service

Communication

Multitasking

Organizational skills

Phone/email etiquette

Event coordination

Team collaboration

Basic computer skills

Job description

Our Inn at Sugarcreek, Ohio is quietly peaceful yet challenging at times because of the number of guests who plan their stays with us. Team members are like family and collaborate with each other to get the job done. Plus, team members learn hospitality skills they can use for the rest of their lives.

No matter where you work in the Inn, you’ll have the opportunity to provide our guests with an experience that celebrates the traditional foods, simple comforts and rural charm of the Midwestern Amish and Mennonite communities.

If you enjoy sharing hospitality with others, we want you on our team!

Pay: Based upon experience

Our team members enjoy:

1. Free buffet/salad bar lunches
2. DHG Discounts - merchandise/lodging/shows for staff
3. Annual Anniversary bonus
4. Wooden Nickels
5. On-the-job training
6. Flexible schedules
7. Scholarship program

What you’ll be doing

1. Smile and make eye contact with guests
2. Make and confirm guest reservations
3. Get information to improve the guest experience
4. Efficiently multi-task
5. Assist the conference center manager with all aspects of the conference center including serving as a host, event setup, etc.
6. First point of contact for our guests, and must display the traditional values and professional standards that Dutchman Hospitality Group upholds in speech, conduct, and appearance.
7. Responsible for providing a positive guest experience at all times, serving in a courteous, efficient and friendly manner both face to face and on the phone.

Skills you’ll bring along

1. Ability to work weekends and holidays required.
2. Able to work independently.
3. Excellent verbal and written communication skills;
4. Basic Computer skills, such as Word and Excel.
5. Possesses good Organizational skills.
6. Proficiency in math; ability to comprehend and execute instructions from guests and management; understanding of proper phone/email etiquette.
7. Previous experience coordinating events preferred

Job Type

1. Part-Time position.
2. 25 - 30 hours per week
3. Work rotating schedules including evenings, weekends and holidays

Benefits*

1. Medical insurance and HSA
2. 401(k) plan with match
3. Wellness Program
4. Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available

Medical and supplemental insurances are available for employees who work at least 30 hours/week.