Creative Initiatives & New Audiences Manager

Children's Museum of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision, FSA

Paid Time Off

403(b) Savings Retirement Plan

Life Insurance & Disability

Free Museum membership

Discounted parking

Job summary

The Children's Museum of Pittsburgh seeks a Creative Initiatives & New Audiences Manager to build new pathways for adult audiences, curating innovative programs and experiences at MuseumLab and the Children's Museum of Pittsburgh. You will cultivate relationships with local artists, makers, and creative professionals, and lead the MuseumLab Creatives membership.

You will collaborate with learning, communications, and visitor services to share stories, grow membership, and ensure accessible,

Qualifications

• : Bachelor's degree in arts administration or related field; professional experience considered
• : 3-5 years in creative programming, event production, audience engagement or related fields
• : Experience building relationships with artists, partners, and communities
• : Experience managing timelines, budgets, vendors, and event logistics

Responsibilities

• Identify opportunities to introduce new adult audiences to MuseumLab through creative programming, partnerships, and experiences.
• Develop audience engagement strategies with the Senior Director to expand participation and strengthen connections with creative communities.
• Collaborate with Learning, Research & Innovation to understand audience interests and test new approaches with participant feedback.
• Develop, curate, and produce programs primarily at MuseumLab with cross-site collaboration.
• Lead the visual storytelling of New Audiences initiatives with Communications and engage digital communities.

Skills

Audience engagement

Event production

Arts administration

Relationship building

Communication

Project management

Budget management

Team collaboration

Program development

Education

Bachelor’s degree in arts administration

Tools

Microsoft Office

Canva

Adobe design tools

Job description

Job Title: Creative Initiatives & New Audiences Manager

Reports to: Senior Director of Culture, Community & New Audiences

FLSA Status: Exempt

Classification: Full Time

Compensation: $46,000 per year

The compensation listed reflects the anticipated salary for this position and may vary depending on factors such as skills, experience, education, and internal equity.

About the Museum

The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity and curiosity for all learners. We forge connections with artists, community partners and neighbors to work on behalf of children, youth and families. We have a vision to transform education. We believe people of all ages can benefit from different types of learning experiences.

Benefits

• Medical, Dental, Vision, Flexible Spending Account.
• Paid Time Off (Vacation, Sick, Holidays, and Floating Holidays).
• 403(b) Savings Retirement Plan.
• Life Insurance, Short Term and Long Term Disability.
• Free Museum membership.
• Parking at a discounted rate.

Position Summary

The Creative Initiatives & New Audiences Manager develops new pathways for audiences to engage with the Children's Museum of Pittsburgh and MuseumLab by curating and producing innovative programs, events, and experiences that engage primarily adult audiences at the Children's Museum of Pittsburgh and MuseumLab. The role develops and implements collaborative, artist-centered experiences, cultivating relationships across Pittsburgh's creative and cultural communities. Builds a strong network of artists, makers, performers, designers, and other creative professionals, and leads the MuseumLab Creatives membership program to foster connection, collaboration, and creativity.

Essential Job Duties

• Identify opportunities to introduce new audiences, particularly adults, to MuseumLab through creative programming, partnerships, and experiences.
• Work with the Senior Director to develop audience engagement strategies that expand participation and strengthen connections with creative communities.
• Collaborate with the Learning, Research & Innovation team to understand audience interests, local cultural activity, and emerging practices, while testing new approaches and gathering participant feedback to inform future programming and engagement strategies.
• Develop, curate, and produce creative programs, events, and experiences primarily at MuseumLab, with opportunities for collaboration and engagement across the Museum's campus.
• Collaborate with the Communications team to tell the visual story of New Audiences initiatives and identify opportunities to engage digital communities where they are.
• Develop and maintain relationships with artists, makers, performers, designers, facilitators, creative professionals, and organizations, connecting the Museum with creative partners and opportunities for collaboration.
• Lead the growth and development of the MuseumLab Creatives membership program, including member experiences, engagement, and retention.
• Work in partnership with Visitor Services on membership administration, promotion, and tracking, while monitoring participation and membership trends to inform program strategy.
• Develop creative experiences and opportunities that provide value to members and encourage continued participation in MuseumLab.
• Manage program budgets, expenses, timelines, contracts, and other administrative needs for assigned initiatives, balancing creative goals with available resources and financial considerations.
• Will coordinate the work of guest artists, creative professionals, vendors, contractors, and other program partners as needed.

Additional Responsibilities

• Ensure programs and experiences align with the Museum's mission, design standards, and commitment to accessibility and inclusion.
• Coordinate with internal teams, external partners, artists, vendors, and contractors to support the successful implementation of programs and events.
• Support department and Museum-wide initiatives, special projects, and events as appropriate.
• Participate in department and Museum-wide planning, meetings, and professional development opportunities.
• Perform other duties as assigned in support of the Children's Museum of Pittsburgh's mission and organizational goals.
• Adhere to all organization policies and procedures in the execution of duties.
• Participate in one Museum Committee.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time based on business needs and in support of the mission of Children's Museum of Pittsburgh.

Job Qualifications

Education: Bachelor's degree in arts administration, cultural studies, communications, community engagement, nonprofit management, or a related field; equivalent professional experience will also be considered.

Experience

• Three to five years of relevant experience in creative programming, event production, audience engagement, arts administration, or a related field.
• Demonstrated experience developing and implementing creative programs, events, or community-centered initiatives.
• Experience building and maintaining relationships with artists, creative professionals, community organizations, and other external partners.
• Experience managing project timelines, budgets, vendors, and event logistics.
• Experience working in museums, cultural institutions, arts organizations, or other creative environments preferred.

Skills

• Strong understanding of creative programming, cultural engagement, and audience development.
• Knowledge of Pittsburgh's creative and cultural communities, including local artists, makers, performers, and creative organizations.
• Ability to develop creative ideas and translate them into well-organized, engaging programs and experiences.
• Strong organizational skills, with the ability to manage multiple priorities, schedules, and budgets.
• Excellent interpersonal and communication skills, with the ability to build relationships and work collaboratively with people of diverse backgrounds, identities, ages, and abilities.
• Ability to work independently, take initiative, and exercise sound judgment while contributing to a collaborative team environment.
• Strong problem-solving skills, adaptability, and willingness to experiment with new approaches.
• Ability to gather and interpret participant feedback, attendance information, and other program data to support continuous improvement.
• Commitment to accessibility, inclusion, and creating welcoming experiences for diverse audiences.
• Proficiency with standard workplace technology and the ability to learn relevant program management, membership, and administrative systems.
• Proficiency with Microsoft Office. Comfort with Canva, Adobe, or comparable design program preferred.

Physical Requirements & Equipment Usage

• No excessive physical effort required, however some lifting of equipment and supplies may be required.
• The person in this position frequently communicates with staff, guests, and partners. Must be able to exchange accurate information.
• Constantly operates a computer and other office equipment.
• Move consistently about the Museum and off-site attending to programmatic needs.

The physical demands and work environment characteristics are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment, Hours of Work, and Travel Requirements

• Duties will be performed in a museum environment, which includes interaction with the public and exposure to children and families.
• In office Monday through Friday, with occasional remote flexibility based on operational needs.
• Weekend and evening hours are required for some programming and events.

Clearances

• FBI fingerprints (Department of Human Services), PA Child Abuse History Certificate (Act 33), and PA State Criminal Record Check (Act 34) are required.

The Children's Museum of Pittsburgh provides equal employment opportunities without regard to race, color, ancestry, national origin, gender, sex (including pregnancy), sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran or military status, or any other characteristic or trait protected by local, state, or federal law.