Events & Meetings Coordinator — Academic Forum

BENCHMARK; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Job summary

Pyramid Global Hospitality seeks an Events & Meetings Coordinator to provide administrative and event support for the Sales & Events Team at the David Rubenstein Forum. You will assist with conference coordination, client communications, and proposal preparation, ensuring accurate information across systems.

The role emphasizes organization, attention to detail, and the ability to manage multiple events in a fast-paced hospitality environment.

Qualifications

• High school graduate or equivalent.
• Two years’ experience in the hospitality industry or in a professional, office environment.
• Computer literate with above average proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and OneNote.
• Basic knowledge of hotel systems such as Delphi.fdc, Zoom, Teams and Diagram platforms is suggested, but not required.
• Excellent oral and written communication skills.
• Detail oriented and ability to handle multiple tasks at once.
• Good organizational and follow through skills.
• Able to read and comprehend various reports.

Responsibilities

• Receive and respond to incoming telephone calls in accordance to property standards.
• Respond to telephone and email lead inquiries and assign to appropriate Sales Manager based on market segment.
• Perform venue site tours for all events in the absence of the Sales team.
• Detail conferences and special events booked by events sales team.
• Create labels and collateral and printed menus for events that require these items.
• Work with clients to gather and coordinate all event details in support of managers.
• Communicate all event details and disseminate event information internally.
• Perform administrative skills such as typing, filing, copying, scanning, sorting mail, coordinating appointments and answer telephones.
• Prepare written correspondence including letters, proposals, contracts, reports, schedule of events, banquet event orders, and e-mails using Microsoft Outlook and Delphi.fdc operating systems.
• Preparation & distribution of weekly BEO & resume packets to applicable departments.

Skills

Communication skills

Detail oriented

Organizational skills

Education

High school diploma or equivalent

Tools

Delphi.fdc

Zoom

Microsoft Office

OneNote

Diagram platforms

Job description

Pyramid Global Hospitality seeks an Events & Meetings Coordinator to provide administrative and event support for the Sales & Events Team at the David Rubenstein Forum. You will assist with conference coordination, client communications, and proposal preparation, ensuring accurate information across systems.

The role emphasizes organization, attention to detail, and the ability to manage multiple events in a fast-paced hospitality environment.