Community & Events Coordinator — Guest Experience

BENCHMARK; Irving (TX); On-site; USD 34,000 - 37,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Workplace Hospitality Coordinator to oversee the operations of assigned event spaces, ensuring guest experiences are seamless and memorable.

You will collaborate with Meeting & Event Managers, greet guests, coordinate with AV support and vendors, and manage space usage while maintaining strong cross-department communication. A background in guest services and office work is required.

Qualifications

• Previous Guest Services experience
• Minimum 2 years general office experience
• Good computer software knowledge of Microsoft Office, Google Workspace, Video Conferencing platforms (Zoom, Teams, etc.)
• Good verbal, written, interpersonal and relationship building skills
• Ability to troubleshoot audio visual issues

Responsibilities

• Oversee the operations and movement for your assigned spaces
• Work closely with Meeting & Event Managers to execute events
• Greet guests and assist as needed
• Liaison between Meeting Managers, AV Support and Vendors
• Walk meeting and event space, report any upkeep needs
• Knowledgeable in basic A/V and IT functions
• Use internal systems to manage space and usage
• Maintain effective communication and positive relationships with all operating departments
• Maintain par office supplies and monthly inventory

Skills

Guest Services

Office experience

Microsoft Office

Google Workspace

Video Conferencing

Tools

Zoom

Teams

Job description

Pyramid Global Hospitality is seeking a Workplace Hospitality Coordinator to oversee the operations of assigned event spaces, ensuring guest experiences are seamless and memorable.

You will collaborate with Meeting & Event Managers, greet guests, coordinate with AV support and vendors, and manage space usage while maintaining strong cross-department communication. A background in guest services and office work is required.