Events Manager, Brand & Communications

Openai; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

OpenAI is seeking an experienced Events Manager to plan and execute high-touch creator, press, and executive-facing events in San Francisco. You will own guest experience, front-of-house operations, vendor coordination, production logistics, and post-event reporting.

You will build timelines, manage vendors, oversee registration, and ensure events reflect our brand and safety standards while delivering an elevated attendee experience for distinguished guests and partners.

Qualifications

• 7+ years of event production experience.
• Experience leading guest experiences and front-of-house operations.
• Interest in showcasing cutting-edge AI technology.

Responsibilities

• Manage and execute high-touch events from end to end, including guest experience, front-of-house operations, vendor coordination, production logistics, and onsite execution.
• Develop and maintain comprehensive project timelines, tracking milestones and deadlines for seamless execution.
• Source, negotiate, and coordinate with vendors (caterers, AV, production teams) to meet standards and compliance.
• Oversee attendee registration, check-in, and post-event communications.
• Maintain meticulous budgets, process invoices, and report expenditures versus targets.
• Collaborate with internal stakeholders (design, procurement, security) to align events with goals and brand guidelines.
• Implement and manage safety and security protocols for attendee well-being.
• Collect, analyze, and report event metrics and learnings to inform future events.

Job description

About the Role

This Events Manager will support the planning and execution of high-touch creator, press, and executive-facing events at the company. Working under the guidance of the Event Management Lead, this person will own critical workstreams across guest experience, front-of-house operations, vendor coordination, production logistics, and post-event reporting.

The ideal candidate is highly detail-oriented, polished under pressure, and experienced in building white glove experiences for high-profile guests, including creators, media, executives, talent teams, and senior external partners. They should bring excellent judgment, a strong hospitality mindset, and a keen eye for the small details that make an event feel seamless, elevated, and deeply considered.

In this role, you will:

• Manage and execute high-touch creator, press, and executive-facing events from end to end, including workstreams, agency management, registration, guest experience, catering, production logistics, and onsite execution.

• Develop and maintain comprehensive project timelines, tracking all milestones, deliverables, and deadlines to ensure seamless event execution.

• Source, negotiate, and coordinate with vendors, including caterers, AV providers, and creative production teams, ensuring adherence to the company's standards and compliance requirements.

• Oversee attendee registration, check-in processes, and manage event communications, including pre- and post-event outreach.

• Maintain meticulous financial records, closely monitoring budgets, processing invoices, and reporting on expenditures versus budget targets.

• Collaborate closely with and communicate effectively with internal stakeholders—including design, procurement, and security to align all event elements with strategic goals and brand guidelines.

• Implement and manage safety and security protocols, prioritizing attendee well-being and compliance with health guidelines.

• Collect, analyze, and report event metrics, attendee feedback, and key learnings to inform future events and measure return on investment.

You might thrive in this role if you:

• Have 7+ years of event production experience, managing end-to-end planning, onsite execution, and post-event analysis.

• Enjoy pushing creative boundaries and excel at leading the guest experience–owning front-of-house operations and vendor coordination for high-profile corporate events.

• Are passionate about the company's mission and excited about showcasing cutting-edge AI technology through impactful event experiences.

Workplace & Location

This roles is based onsite in San Francisco, occasional travel will be required.

About the company

the company is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see the company's Affintive Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify the company that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At the company, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.