Events & Hospitality Manager

Paycom - ATS; New York (NY); On-site; USD 66,000 - 86,000; Full time

Benefits offered by this job

Medical insurance

Sick leave

Paid time off

401(k)

Daily family meal

Green Shares bonus program

Job summary

Green Top Farms is seeking an Events & Hospitality Manager to own the floor's events from intake to execution. This hands-on role involves leading a team in cold prep, platter presentation, and high-visibility service for executive guests.

The ideal candidate has 3+ years in catering or hospitality, strong organizational and communication skills, and comfort interacting with senior leaders. NYC Food Handler’s certificate or willingness to obtain is required.

Qualifications

• 3+ years in catering, hospitality, or food service, including supervising a team.
• Experience planning events, intake, scheduling, ordering, and staff coordination.
• Hands-on in cold food production and platter/presentation skills.
• Comfortable with senior executives and external visitors.
• NYC Food Handler's Certificate, or willingness to obtain one within the first month.

Responsibilities

• Own the request-to-execution process for events on the floor.
• Coordinate with hosts to confirm scope, headcount, timing, menu, dietary needs, AV.
• Manage daily event schedule and communicate with staff and kitchen.
• Lead prep and assembly of platters, boards, sandwiches, salads.
• Oversee ordering, inventory, and materials; manage spend and waste.
• Greet executives and guests with professionalism; maintain room readiness.

Skills

Team leadership

Event planning

Food service

Education

Food handler certification

Job description

About UsGreen Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale.Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.Position OverviewThe Events & Hospitality Manager owns every event that takes place on the Executive Business Center floor, from the moment a request comes in to the moment the room is reset. This role is the single point of contact for hosts booking meetings and events, plans and coordinates each day's schedule, orders and manages all food, beverage, and service materials, and leads the floor team that executes service. The majority of events call for a polished beverage service, with food service centered on platter-presented items such as sandwiches, salads, breakfast parfaits, and charcuterie boards. This is a working manager role: the person in this seat will be hands-on in daily prep and platter assembly alongside the team, not just directing it. The floor serves company presidents, directors, and visiting guests, and the standard for organization, presentation, and discretion is exceptionally high.This is a highly visible, guest-facing management role that requires polish, discretion, and composure. We are looking for a candidate who is:An experienced events, catering, or hospitality leader who can plan, produce, and manage at onceHands-on in the kitchen, with strong cold food and platter presentation skillsHighly organized, able to run an event calendar, ordering, staff, and same-day changes without appearing rushedA polished, professional presence, comfortable with senior executives and external visitorsDiscreet and trustworthy, understanding the confidential nature of executive meetingsResponsibilitiesEvent Intake & Planning (25%)Own the request-to-execution process for every event on the floor.Serve as the primary point of contact for all event and meeting requests on the floorConfirm scope with hosts: headcount, timing, service level, menu, dietary needs, room setup, and AV or special requestsBuild and maintain the daily and weekly event schedule and communicate it to staff and the kitchenManage same-day changes, additions, and cancellations calmly and communicate them to everyone affectedCoordinate with office administrative staff on room bookings and visitor accessFood Preparation & Presentation (25%)Oversee and help execute the production of everything served on the floor.Lead and work alongside the team on daily prep and assembly of cold and room temperature items: sandwiches, salads, breakfast parfaits, charcuterie and cheese boards, fruit, pastries, and similar platter-based menusBuild and plate platters and boards to a high visual standard, with attention to composition, garnish, portioning, and consistencyManage prep timing so food is assembled fresh and staged ahead of each event, and hold items at proper temperaturesInspect each room before hosts arrive: platters, linens, labeling, allergen signage, and beverage stationsMaintain a clean, organized prep area and enforce food safety and sanitation standardsHandle dietary accommodations and confidently answer ingredient and allergen questionsTeam Leadership (20%)Lead the floor team that executes service.Schedule and assign attendants against each day's event calendarTrain the team on prep standards, service standards, setup, food safety, and presentationCoach staff, manage performance, and ensure the floor is fully covered each dayOrdering, Inventory & Materials (15%)Make sure everything needed for service is on hand before it is needed.Place food and beverage orders with the kitchen and vendors based on the event scheduleManage par levels and ordering for beverages, disposables, linens, platingware, glassware, and service suppliesReceive and check deliveries against orders and flag shortages or quality issuesTrack spend and waste and look for ways to run the floor more efficientlyGuest Experience & Floor Presence (15%)Be the polished, discreet face of the floor.Greet and support executives and visiting guests with warmth and professionalismAnticipate needs during back-to-back event periods and resolve concerns quietlySet up, reset, and keep rooms and common areas meeting-ready throughout the dayReport facilities issues (AV, furniture, cleanliness) to the appropriate teamTake on additional responsibilities as needed to support smooth floor operationsRequired Qualifications3+ years in catering, hospitality, or food service, including experience leading or supervising a teamExperience planning and executing events or meetings, including intake, scheduling, ordering, and staff coordinationHands-on experience in cold food production, garde manger, or catering prep, with strong platter and board presentation skillsExperience managing inventory and vendor or kitchen orderingFront-of-house and guest service experience, ideally in an executive or high-end environmentExceptional interpersonal and communication skills with a polished, professional demeanorComfortable and confident interacting with senior executives and external visitorsStrong organizational skills and comfort managing an event calendar and communicating with hosts across a busy scheduleDiscretion and sound judgment in a confidential, executive environmentNYC Food Handler's Certificate, or willingness to obtain one within the first monthAbility to stand and move throughout the floor for extended periodsA commitment to personal accountability and continuous learningPreferred QualificationsExperience managing catering or events, including staff and logisticsExperience in high-end hospitality (hotels, private clubs, executive dining) or corporate conciergeKnowledge of food allergens and dietary accommodationsFood safety certification (ServSafe or equivalent)Key CompetenciesTeam leadership and staff developmentCatering operations, preparation, and presentationFront-of-house hospitality and executive presenceDiscretion and professionalismOrganization and proactive communication under shifting schedulesRole DetailsTitle: Events & Hospitality Manager, Executive Business CenterJob Type: Full-timeLocation: Onsite at client location (NYC)Schedule: Monday through FridayReports to: General ManagerDirect Reports: Catering attendants and front-of-house staff on the floorCompensation: $36/hourBenefitsMedical insuranceSick leavePaid time off that increases with tenure401(k)Daily family mealPotential for bonuses through our Green Shares employee bonus programEligibility and details subject to company policyEqual Opportunity StatementGreen Top Farms is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law.We are committed to providing reasonable accommodations for qualified individuals with disabilities and for religious observances, in accordance with applicable laws.