Events Floor Manager

The Fire Society, LLC; San Francisco (CA); On-site; USD 62,000 - 69,000; Part time

Benefits offered by this job

Schedule Flexibility

Commuter Benefits

Paid Sick Leave / Healthy SF Program

401k program with company matching

Dress Code Discounts

RBS and Food Handler Reimbursement

Job summary

The Fire Society, LLC is seeking a Floor Manager for on-site events in San Francisco. You will assist with setup, presentation, service, and breakdown, acting as a knowledgeable representative of the company to guests and vendors.

We value a hospitality-minded, team-focused leader who can adapt to dynamic events, maintain composure under pressure, and ensure outstanding guest experiences across high-end catering. Prior leadership and Food Handlers/RBS certification preferred.

Qualifications

• Must be 21 years of age or older and authorized to work in the US.
• Must be well-groomed with a professional appearance.
• Read, write and speak English.
• Hospitality-minded and positive with a service focus.
• Ability to follow directions from event managers.

Responsibilities

• Assist in setup, presentation, service, and breakdown of events.
• Represent the company professionally to guests and vendors.
• Lead and guide staff, ensuring smooth event execution.
• Collaborate with team to deliver exceptional guest experiences.

Skills

Customer service

Leadership

Communication

Teamwork

Attention to detail

Education

Food Handlers Certificate

RBS Certificate

Job description

Job Details

Level: Management

Job Location: Dogpatch - San Francisco, CA 94107

Position Type: Part Time / Variable Hour / At Will

Salary Range: $45.00 - $50.00 Hourly

Job Shift: On-Call

About Us

At The Fire Society, we seek to redefine expectations of catering and event planning. In our event planning process, that means truly understanding each client’s vision for their event, so that we can integrate seamlessly as a partner in achieving client goals. In our kitchen, this means delivering Michelin-level standards of food and service, whether in the form of cutting-edge haute cuisine or by channeling the flavors of global street foods. We are proud to be a chef-driven company, with culinary leadership hailing from some of the best restaurants in the Bay Area and beyond.

About the Job

We are currently seeking a Floor Manager to work for our full-service event production companies.

The ideal candidate will be a motivated, friendly, and service-oriented professional with a passion for hospitality who loves bringing warmth and joy to others. At our company, we highly value teamwork, positivity, and a “can-do” attitude. We are seeking individuals to join our team who embody these values and who are also accountable, reliable, and have a strong work ethic.

Working in the event industry is challenging and yet rewarding -- each event that we produce is unique in terms of the type of event, the style of service, where we are working, what we are offering, and who we are serving. If you are looking for a job that is going to be different each time you show up to work and the dynamic nature of our industry gives you a sense of energy and excitement, then this might be the perfect opportunity for you!

As a Floor Manager, you will assist in the setup, presentation, service, and breakdown of our events. You will serve as a knowledgeable representative of our company as you interact with our guests and fellow vendors. Most importantly, you will be part of a team of passionate people who work hard to produce some of the best events in the Bay Area.

Must Haves

Essential Skills / Qualities

• Must be 21 years of age or older and be authorized to work legally in the US.
• Must be well-groomed with a professional appearance.
• Understands and demonstrates respect for onsite hierarchy by taking direction from event managers in a positive manner and applying that direction effectively.
• Must be a hospitality-minded individual who is positive, motivated, and eager to provide an excellent guest experience.
• Must demonstrate a cooperative spirit, respecting the rights and abilities of others, listening to others, and sharing responsibilities.
• Ability to complete assigned tasks effectively and efficiently with a sense of urgency.
• Must be able to transport oneself to various Bay Area locations where events take place.
• Excellent communication skills and the ability to read, write and speak in the English language.
• Must remain calm and hospitable under pressure, speaking to peers, guests, and supervisors respectfully (even in busy moments, or stressful situations)
• Embodies adaptability when event changes occur. Able to find creative solutions and workarounds for any given scenario and can quickly innovate if typical methods/equipment is not available.

Leadership Skills / Qualities

• Acts with self-awareness and empathy and values a healthy work environment. Understands how to manage different people differently, while inspiring excellence.
• Must lead by example through teaching, modeling, and inspiring rather than demanding. Must be able to delegate, but also jump in when needed.
• Able to stay actively engaged with the event throughout all phases of the event, and act as a leader who is there to work among the team, while providing guidance to staff.
• A clean driving record and ability to drive carpool vehicles, cargo vans, or box trucks.

Experience Requirements

• Must have at least 2+ years experience in high-end catering
• Must have at least 2+ years experience in leadership and management

Training Requirements

• Must have a valid Food Handlers Certificate or willingness to obtain one within 30 days of hire
• Must have a valid RBS Certificate or willingness to obtain one within 30 days of hire [for bartending/FOH management positions]

Physical Demands

• Must be able to walk or stand for the duration of your accepted shifts (except for meal and rest periods).
• Must be able to reach, bend, stoop, and lift up to 50 pounds.

What We Offer

The Floor Manager position offers competitive compensation and benefits with the opportunity for growth and advancement within a thriving and rapidly changing company for those with outstanding customer service skills, professionalism, superb operational knowledge, and an overall desire to grow and learn with our company. It also provides the opportunity to work in a dynamic and energetic workplace, meet new people and make new friends!

Compensation

• $45.00 - $50.00 per hour

Benefits

• Schedule Flexibility
• Commuter Benefits
• Paid Sick Leave / Healthy SF Program
• 401k program with company matching
• Dress Code Discounts
• RBS and Food Handler Reimbursement

The Fire Society is an equal opportunity employer. We are committed to creating an inclusive environment where different perspectives contribute to a better workplace. The Fire Society welcomes people regardless of race, color, religion, national origin, gender, gender identity or gender expression, age, sex, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, sexual orientation, genetic information, or any other category protected by law.