Events Account Executive: Client Partnerships & Onsite

Shepard Exposition Services; Ontario (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and Disability Insurance

401(k)

Job summary

Shepard Exposition Services seeks an Account Executive to be the main liaison for clients, venues, and internal teams, overseeing trade shows and events from planning to onsite delivery.

You will design floor plans, coordinate vendors, and manage timelines to ensure exceptional customer experiences and profitable outcomes. This role requires strong communication, organizational skills, and flexibility for non-standard hours.

Qualifications

• Experience in hospitality/trade show/event services.
• Experience managing complex client projects from planning to execution.
• Strong organizational skills with multi-account management.
• Excellent written and verbal communication.
• Ability to work evenings, weekends, and holidays.
• Proficiency in Microsoft Office; Salesforce is a plus.
• Bachelor’s degree preferred; equivalent experience may be substituted.

Responsibilities

• Consult with clients to design floor plans aligned with event objectives.
• Coordinate with facilities and vendors to meet requirements.
• Develop and manage event timelines using the Critical Path.
• Monitor design processes to stay within client budgets.
• Prepare and distribute exhibitor service manuals for clarity.
• Coordinate show planning with operations before move-in.
• Act as primary contact for assigned clients and maintain communication.
• Provide on-site support including invoicing and billing accuracy.
• Identify opportunities for innovation and expanded services.
• Partner with sales to support event rebooking without competitive bids.

Skills

Client management

Event planning

Budget oversight

Communication skills

Education

Bachelor’s degree preferred

Tools

Salesforce

Microsoft Office

Job description

Shepard Exposition Services seeks an Account Executive to be the main liaison for clients, venues, and internal teams, overseeing trade shows and events from planning to onsite delivery.

You will design floor plans, coordinate vendors, and manage timelines to ensure exceptional customer experiences and profitable outcomes. This role requires strong communication, organizational skills, and flexibility for non-standard hours.