Event Work Crew II - Flex

biltmore; Asheville (NC); On-site; USD 15,000 - 24,000; Part time

Job summary

Biltmore in Asheville, NC is seeking a Project Team Driver 2 to assist in pulling and receiving rental items and to load/unload trucks during peak events. Duties include equipment delivery, setup, and warehouse maintenance to ensure a world class guest experience.

The role requires a high school diploma (preferred) and at least one year of event setup/logistics experience. You will work in a fast-paced environment with a focus on safety, accuracy, and customer service.

Qualifications

• High school diploma preferred.
• At least one year of prior experience working with event set up and logistics preferred.
• Demonstrated commitment to providing world class internal/external guest service.
• Solid interpersonal and written/verbal communication skills; must be able to convey information clearly and concisely.
• Excellent attention to detail with focus on quality and service.

Responsibilities

• Properly and safely operate a box truck, including loading, securing items, and unloading items.
• Provide friendly, professional service to internal customers and guests.
• Pull, sort, pack and place equipment/items on racks, shelves, or bins according to company standards.
• Setup rental equipment and test/ensure quality matches company expectations upon arrival.
• Warehouse maintenance such as organization, top cleaning and repairs.
• Biltmore Exhibit Installation/Strike/Maintenance such as Luminere, Illumination, Christmas, etc.
• Take direction from Managers, Supervisors, Technicians, and support services staff.
• Safely operate a warehouse forklift and a scissor lift; use carts, dollies, pallet jacks, etc.
• Ensure all items meet company standards and perform repairs if needed.
• Support in the field with custom installations or as a runner for last minute requests.
• Assist with custom signage requests and other client requested builds such as fabrication, carpentry, fabric, etc.

Skills

Guest service

Communication

Time management

Multi-tasking

Proactive

Ability to follow directions

Education

High school diploma

Job description

Flex: A position working an average of 20-29 hours per week (between 1000 - 1559 hours/year).

The Project Team Driver 2 position primarily assists in the pulling and receiving of rental items within the warehouse, as well as the loading and unloading of trucks for Biltmore events such as weddings, exhibitions, corporate events etc. during peak event seasons to help create a world class experience for guests. Duties include, but are not limited to equipment/rental delivery and setup, and warehouse maintenance, inventory control, top room cleaning and maintenance, and exhibition setup/strike/maintenance. Position may also provide general assistance and support to the department, leadership, and the company as required.

Essential Job Duties:

1. Properly and safely operate a box truck, including but not limited to, the loading, strapping/securing items, and safely unloading items. Load and unload tables, chairs, and other event/party rental items.
2. Provide friendly, professional service to internal customers and guests.
3. Pull, sort, pack and place equipment/items on racks, shelves, or bins according to company standards. This includes linen/drape prep and dish washing.
4. Setup rental equipment and test/ensure quality matches company expectations upon arrival. Must be able to understand and execute direction given from a pull sheet, email, phone, etc.
5. Warehouse maintenance such as organization, top cleaning and repairs.
6. Biltmore Exhibit Installation/Strike/Maintenance such as Luminere, Illumination, Christmas, etc.
7. Take direction from Managers, Supervisors, Technicians, and support services staff.
8. Safely operating a warehouse forklift and a scissor lift. Operating carts, dollies, pallet jacks, and other moving equipment required to move products through the warehouse and on trucks.
9. Ensuring all items meet company standards and making the necessary repairs if not.
10. Support the team(s) with custom signage request and other client requested builds such as fabrication, carpentry, fabric, etc.
11. Support in the field with custom installations as needed or serve as a runner for last minute request.

Requirements:

1. High school diploma preferred.
2. At least one (1) year of prior experience working with event set up and logistics preferred.
3. Demonstrated commitment to providing world class internal/external guest service.
4. Solid interpersonal and written/verbal communication skills; must be able to convey information clearly and concisely.
5. Excellent attention to detail with focus on quality and service.
6. Strong time management and organizational skills; can multi-task and adapt as required.
7. Ability to take direction and understand and execute instructions successfully.
8. Proactive, and exercises good judgment; can troubleshoot as needed.
9. Can operate effectively in an intense and dynamic guest service environment, and respond/interact with guests and vendors in a manner consistent with Biltmore standards.

Physical Requirements:

1. Must be able to lift/push/pull up to 50 pounds frequently and up to 100 pounds on a regular basis with assistance.
2. Ability to stand/walk for extended periods of time.
3. Ability to climb ladders, stairs, and/or scaffolding.
4. Ability to reach overhead, bend, squat/kneel.
5. Must have a valid NC Driver's License with clean driving record & be at least 18 years of age.