A complete application in a minute — tailored resume and cover letter, ready to send.
Get past ATS filters
Benefits offered by this job
Free concert tickets
Dog-friendly office
Student loan reimbursement
Adoption and fertility support
Job summary
A leading live entertainment company in Grand Rapids is seeking a Guest Services team member to provide exceptional customer service at live events. Responsibilities include greeting guests, assisting with inquiries, and managing ticket access points. Candidates should have prior customer service experience, be available for flexible shifts, including nights and weekends, and possess a friendly demeanor. Join a vibrant work culture with perks like free concert tickets and more.
Qualifications
At least one year of prior customer service experience, preferably in an entertainment venue.
Ability to work holidays and weekends.
Must stand for 6-8 hours and walk up and down stairs.
Friendly and outgoing demeanor.
Responsibilities
Provide excellent guest services at live events.
Greet guests and assist with information and directions.
Control ticket access points throughout the venue.
Skills
Customer service
Communication
Problem-solving
Outlook in fast-paced environments
Job description
A leading live entertainment company in Grand Rapids is seeking a Guest Services team member to provide exceptional customer service at live events. Responsibilities include greeting guests, assisting with inquiries, and managing ticket access points. Candidates should have prior customer service experience, be available for flexible shifts, including nights and weekends, and possess a friendly demeanor. Join a vibrant work culture with perks like free concert tickets and more.