Event Usher - Guest Services (Part-Time, Free Tickets)

Livenation

Grand Rapids (MI)

On-site

USD 17,000 - 22,000

Part time

14 days+
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Benefits offered by this job

Free concert tickets
Dog-friendly office
Student loan reimbursement
Adoption and fertility support

Job summary

A leading live entertainment company in Grand Rapids is seeking a Guest Services team member to provide exceptional customer service at live events. Responsibilities include greeting guests, assisting with inquiries, and managing ticket access points. Candidates should have prior customer service experience, be available for flexible shifts, including nights and weekends, and possess a friendly demeanor. Join a vibrant work culture with perks like free concert tickets and more.

Qualifications

  • At least one year of prior customer service experience, preferably in an entertainment venue.
  • Ability to work holidays and weekends.
  • Must stand for 6-8 hours and walk up and down stairs.
  • Friendly and outgoing demeanor.

Responsibilities

  • Provide excellent guest services at live events.
  • Greet guests and assist with information and directions.
  • Control ticket access points throughout the venue.

Skills

Customer service
Communication
Problem-solving
Outlook in fast-paced environments

Job description

A leading live entertainment company in Grand Rapids is seeking a Guest Services team member to provide exceptional customer service at live events. Responsibilities include greeting guests, assisting with inquiries, and managing ticket access points. Candidates should have prior customer service experience, be available for flexible shifts, including nights and weekends, and possess a friendly demeanor. Join a vibrant work culture with perks like free concert tickets and more.
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