Event Technology Coordinator

streamlinevents, inc.; San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

streamlinevents, inc. is seeking an Event Technology Coordinator to assist with conference registration solutions and on-site execution. The role supports growth by enhancing attendee experience through technical setup and materials management.

Responsibilities include managing registration, communicating with attendees, coordinating with Event Technology Managers, and producing on-site reports and collateral. Travel to events may be required.

Qualifications

• 1 year of industry experience or equivalent work history.
• College degree or equivalent work experience.
• Experience with online registration tools or platforms.
• Strong ability to multitask, solve problems, and work under pressure.
• Excellent verbal and written communication; team player.

Responsibilities

• Provide customer service to event attendees via phone or email.
• Assist the Event Technology Managers with all aspects of attendee registration.
• Manage Slack workspaces and maintain training on its use.
• Manage iPad workflow to ensure digital delivery of on-site event documents to Event Staff.
• Work with registration website technology to manage thresholds, room blocks, and data capture.
• Produce on-site reports, labels, name badges, and program collateral.
• Participate in on-site registration process including travelling on-site for the event.
• Research event technology solutions on behalf of the company.

Skills

Customer service

Registration management

Team collaboration

Attention to detail

Education

College degree or equivalent work experience

Tools

Slack

iPad workflows

Microsoft Office Suite

Job description

REPORTS TO: Vice President, Event Technology

PURPOSE:

The Event Technology Coordinator is responsible for assisting in the meeting and event program registration solutions. This role provides support to drive growth and profitability by increasing customers’ experience by smoothly executing the conference plan; this is achieved primarily through technical conference set up and enhancing technical marketing materials management.

PRINCIPAL ACCOUNTABILITIES:

Registration:

• Provide customer service to event attendees via phone or email
• Assist the Event Technology Managers with all aspects of attendee registration
• Manage Slack workspaces and maintain training on its use
• Manage iPad workflow to ensure digital delivery of on-site event documents to Event Staff
• Work within the registration website technology to manage thresholds for arrival/departure parameters, room blocks, room block changes, activities, roommate assignments, data capture, and reporting
• Manage online reporting tools to provide client and internal team with required reporting
• Create and manage attendee confirmation communication pieces
• Produce all required on-site reports, labels, name badges, confirmations and misc. program collateral
• Participate in on-site registration process including travelling on-site for the event
• Research event technology solutions on behalf of the company

REQUIREMENTS:

• 1 year of industry experience
• College degree or equivalent work experience
• Working knowledge of online registration administration (any online registration tool)
• Adept at working on multiple projects at once, problem solving, improvising, and functioning as part of a team that often must perform under pressure
• Ability to collaborate and develop positive business relationships with cross-functional team
• Meticulous organizational abilities
• Effective verbal and written communicator
• Strong team player
• Power user in the Microsoft Office Suite