Event Tech & Registration Operations Lead

Eurest USA; Redmond (WA); On-site; USD 81,000 - 87,500; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Eurest USA in Redmond, WA is hiring an Event Operations Support Manager to oversee Eventions support systems, create customer-facing websites, and manage the event booking tool. You will report to the Business Operations Manager and support all Eventions departments with independence and attention to detail.

Strong project management, web design experience, and customer service skills are essential as you collaborate with clients, vendors, and internal teams to ensure successful events and

Qualifications

• Proficiency with HTML, CSS, JavaScript and backend revisions.
• Experience with catering and event booking platforms preferred.
• Experience managing large-scale or multiple mid-sized projects.

Responsibilities

• Manage and maintain event support software and ERP solutions.
• Create, update, and maintain high-quality event registration sites.
• Develop online portals and check-in applications for customers.
• Provide onsite and virtual training for event software and ERP solutions.
• Design and maintain content on the Eventions SharePoint site.
• Connect with Eventions teams and customers to ensure streamlined communication.
• Oversee billing for registration site services.
• Test systems for routine maintenance and verify upgrades.
• Build and maintain relationships with clients, vendors, peers, and leadership.

Skills

HTML

CSS

JavaScript

ERP systems

Event planning software

Registration platforms

UX design

Project management

Team collaboration

Customer service

Education

High School diploma

Associate’s Degree or comparable experience

Tools

Outlook

Excel

EventsAIR

Job description

Eurest USA in Redmond, WA is hiring an Event Operations Support Manager to oversee Eventions support systems, create customer-facing websites, and manage the event booking tool. You will report to the Business Operations Manager and support all Eventions departments with independence and attention to detail.

Strong project management, web design experience, and customer service skills are essential as you collaborate with clients, vendors, and internal teams to ensure successful events and