Event Support Staff (VS) (Per Diem)

Prospect Park Alliance, Inc; New York (NY); On-site; USD 24,796 - 30,307; Part time

Job summary

Prospect Park Alliance, Inc. is seeking an Event Support Staff member to help the Events team plan and execute successful events across Prospect Park venues in New York. The role involves hands-on guest assistance, basic maintenance, and operation of common A/V gear.

The position requires reliable individuals who can follow directions, work in a busy event environment, and uphold park rules while providing excellent service to guests and vendors.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in a customer facing role or assisting in coordination and setup of performances/events.

Responsibilities

• Perform general maintenance before and after events (cleaning bathrooms, mopping, washing windows).
• Assist guests with getting to and from the Litchfield Villa parking lot.
• Greet guests and assist with general inquiries.
• Operate and maintain basic A/V equipment to support events.
• Ensure visitors and caterers adhere to Picnic House Rules.
• Performs other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Organization

Attention to detail

Cleaning techniques

Education

High school diploma or equivalent

Job description

JOB OVERVIEW

Event Support Staff provide general manual labor, guest support and other ancillary services to assist the Alliance Events staff produce and run successful events in venues throughout Prospect Park.

ESSENTIAL JOB FUNCTIONS / KEY JOB OUTCOMES

• Perform general maintenance before and after every event, including but not limited to cleaning bathrooms, mopping, and washing windows as assigned.
• Assist guests with getting to and from the Litchfield Villa parking lot as assigned.
• Greet guests as they enter or exit buildings and assist guests with general inquiries as assigned.
• Operate and maintain basic A/V equipment required to support events.
• Ensure visitor and caterer adherence to Picnic House Rules.

Performs other job-related duties and functions as assigned.

REQUIREMENTS

EDUCATION & EXPERIENCE

• High school diploma or equivalent.
• A minimum of one (1) year experience working in a customer facing role or assisting in the coordination and set-up of performances, events, conferences larger meetings.

COMPETENCIES (Knowledge, Skills & Personal Attributes)

• A passion for and commitment to the Alliance mission, sustaining the environment and the values of diversity, equity and inclusion
• Knowledge of principles and processes for providing superior customer service
• Highly interpersonal with an approachable and positive customer facing demeanor
• Ability to organize and prioritize work quickly and retain focus in a busy work environment.
• Ability to effectively communicate information and ideas in speaking and writing
• Skill in completing assignments accurately and with attention to detail.
• Knowledge of cleaning techniques and procedures

WORKING CONDITIONS & PHYSICAL DEMANDS

• Work is normally performed in the field at an event venue and involves some exposure to moderate risk of accident/injury and requires following basic safety precautions.
• Requires operating equipment and being on a ladder where carelessness could result in injury; standing for extended periods of time and stooping, bending, kneeling, crouching, lifting, pushing, pulling and/or crawling.
• Requires manual labor requiring moderate physical exertion (consistent need to lift, push, pull, carry, etc. up to 50 lbs.). May require special safety precautions, such as working around moving parts, machines or with irritant chemicals and may require use of protective clothing or gear.
• Requires communicating information with co-workers, stakeholders and/or the public; reading basic documents and/or following verbal instructions and filling in forms

Prospect Park Alliance serves park users of all socio-economic and cultural backgrounds and strives to reflect this diversity throughout our operations and in our leadership, staff, stakeholders and supporters. We know that by creating an equitable and inclusive workplace built on mutual respect and the appreciation of difference, our employees will feel safe to express themselves, voice their opinions and work together to find common ground and solutions. Integral to this vision is our longstanding commitment to provide equal employment opportunity for all employees and applicants for employment.