Event Supervisor: Lead On-Site Service & Guest Experience

Puff 'n Stuff Catering and Events; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Puff 'n Stuff Catering is seeking an Event Supervisor to lead the off-site catering team and ensure events run smoothly and on time. You will manage staff, coordinate with the Lead Event Chef, and communicate with the Special Event Planner and occasionally clients on site to verify details.

Daily duties include supervising the service team, planning based on SEO, loading/unloading with the Event Chef, and maintaining exceptional guest experiences while adhering to food safety standards.

Qualifications

• 2 years of fine dining experience, preferably in a high-volume operation.
• 1 year of supervisory, management or organizational leadership experience.
• HS degree or equivalent.
• Fluent English with excellent written and verbal communication skills.
• Ability to lift up to 50 lbs and work indoors/outdoors.
• Clean driving record and ability to drive a small truck.

Responsibilities

• Supervise and motivate service team on events, verify attendance and ensure uniforms are properly worn by the team at all times.
• Demonstrate positive leadership, giving the team feedback and coaching regularly.
• Read the Special Event Order (SEO) to determine what is needed for the event and create a basic plan for the service team.
• Drive to and from the event in a Puff 'n Stuff vehicle with the Event Chef.
• Coordinate unpacking catering supplies, event setup, service during event, event break down and repacking of catering supplies for the service team.
• Ensure safe food handling procedures are followed during event.
• Evaluate the service during the event and maintain positive guest experience.
• Provide top-level customer service and proper etiquette when interacting with guests.

Skills

Leadership

Time management

Customer service

Communication

Motivation

Decision making

Education

High School Diploma or equivalent

Tools

Driving a small truck

Job description

Puff 'n Stuff Catering is seeking an Event Supervisor to lead the off-site catering team and ensure events run smoothly and on time. You will manage staff, coordinate with the Lead Event Chef, and communicate with the Special Event Planner and occasionally clients on site to verify details.

Daily duties include supervising the service team, planning based on SEO, loading/unloading with the Event Chef, and maintaining exceptional guest experiences while adhering to food safety standards.