Event Supervisor

Puff 'n Stuff Catering and Events; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Puff 'n Stuff Catering and Events is seeking an Event Supervisor to lead on-site teams, coordinate with the Event Chef and Planner, and ensure seamless service for each off-site event. The role emphasizes leadership, organization, and exceptional guest experiences.

Responsibilities include supervising staff, planning service needs from SEO, and managing loading, setup, and breakdown while upholding food safety and customer service standards.

Qualifications

• 2 years of fine dining experience in a high-volume operation.
• 1 year of supervisory, management or organizational leadership experience.
• HS degree or equivalent.
• Fluent English with excellent written and verbal communication skills.
• Clean driving record and ability to drive a small truck.

Responsibilities

• Supervise and motivate service team on events and verify attendance.
• Read the Special Event Order (SEO) to determine what is needed for the event and create a basic plan for the service team.
• Coordinate with the Lead Event Chef and Special Event Planner to ensure details are met on site.
• Drive to and from events in Puff 'n Stuff vehicles with the Event Chef.
• Oversee loading/unloading of event supplies and post-event breakdown.
• Coordinate setup, service, and repacking of catering supplies during each event.
• Ensure safe food handling procedures are followed during events and maintain guest experience.
• Provide top-level customer service and proper etiquette when interacting with guests.

Skills

Team leadership

Customer service

Education

HS degree or equivalent

Job description

Are you a dynamic leader with a passion for food, customer service, and operational excellence. Do you thrive in a fast-paced environment where creativity and trust are at the heart of everything you do. If so, we want you to join our team as a Event Supervisor at Puff 'n Stuff, a premier catering company dedicated to delivering exceptional experiences.

At Puff 'n Stuff, we don't just cater events - we create memorable experiences. Our team is driven by four core values:

• Passion: We love what we do and take pride in delivering exceptional food and service.
• Customer Focus: We go above and beyond to exceed client expectations.
• Trust: We build lasting relationships with clients, partners, and team members through integrity and reliability.
• Creativity: We embrace innovation to craft unique culinary and event experiences.

Job Overview

Puff 'n Stuff Catering is looking for Event Supervisors to join our off-site catering team and "passionately perfect life's celebrations". As an Event Supervisor, you would be responsible for managing, leading, and motivating the staff on your event as well as collaborating with the Lead Event Chef to ensure service is exception and the event runs on time. You would also communicate with our Special Event Planner, and occasionally the client, on site to verify event details, adjusting the service team plan as needed. Each day brings different events with unique requirements, so critical thinking and organizational skills are a must -along with the ability to be flexible when necessary in order to exceed our customer's expectations of exceptional service.

• Supervise and motivate service team members on events, verify attendance and ensure uniforms are properly worn by the team at all times
• Demonstrate positive leadership, giving the team feedback and coaching regularly
• Read the Special Event Order (SEO) to determine what is needed for the event and create a basic plan for the service team
• Drive to and from the event in a Puff 'n Stuff vehicle with the Event Chef
• Work with Event Chef to make sure everything you need for the event, listed on the SEO, gets loaded on the truck and off loaded at the end of the night
• Coordinate unpacking catering supplies, event setup, service during event, event break down and repacking of catering supplies for the service team
• Ensure safe food handling procedures are followed during event
• Evaluate the service during the event and maintain positive guest experience
• Provide top-level customer service and proper etiquette when interacting with guests

Catering Event Supervisor Qualifications:

• 2 years of fine dining experience, preferably in a high-volume operation
• 1 year of supervisory, management or organizational leadership experience
• HS degree or equivalent
• Has strong knowledge of commonly used concepts, practices, and procedures in catering/events
• Relies on experience and judgment to plan and accomplish goals.
• Ability to listen, understand and motivate employees
• Ability to make decisions and find alternative solutions to problems
• Strong time management skills, detail oriented, and able to work on multiple projects simultaneously
• Ability to work in all types of weather - events can be indoors and outdoors
• Ability to regularly lift, move, and carry up to 50lbs (each shift will begin with unloading necessary equipment for the day, and end with re-loading)
• Speak English fluently, excellent written and verbal communication skills
• Clean driving record and ability to drive a small truck
• Must be okay with working in a non-smoking environment