Event Suites Supervisor – Stadium Hospitality Lead

Levy Restaurants; Madison (WI); In loco; USD 25.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Descrizione del lavoro

Levy Restaurants at University of Wisconsin–Madison oversees suites operations for Camp Randall Stadium & The Kohl Center Arena. The Suites Supervisor role requires leading daily food and beverage service, ensuring flawless event execution, and coaching staff to deliver exceptional guest experiences.

The position involves nights, weekends, and holiday coverage, with opportunities to grow within a dynamic hospitality team that values safety, teamwork, and high standards of service.

Competenze

• 1+ years of leadership experience in hospitality, food & beverage, or retail environments.
• Bachelor’s Degree in Hospitality Management is a plus.
• Strong customer service passion and ability to work in high-energy settings.
• Excellent interpersonal and communication skills with guests and teams.
• Fluent in English.

Mansioni

• Lead daily food and beverage operations before, during, and after all events to ensure smooth and efficient service.
• Be the expert on menus, product offerings, packaging, and pricing, and communicate this clearly to your team.
• Oversee suites operations, ensuring readiness, cleanliness, and timely service for guests.
• Foster outstanding customer service and resolve guest concerns with professionalism.
• Manage inventory, minimize waste, and maintain product quality and value.
• Lead the team with training, coaching, and retraining as needed.
• Act as Person In Charge to run events independently.
• Enforce Levy guidelines and responsible alcohol service policies.

Conoscenze

Leadership experience

Interpersonal skills

Communication skills

Fluent in English

Formazione

Bachelor’s Degree in Hospitality Management

Strumenti

ServSafe Alcohol Certification

Descrizione del lavoro

Levy Restaurants at University of Wisconsin–Madison oversees suites operations for Camp Randall Stadium & The Kohl Center Arena. The Suites Supervisor role requires leading daily food and beverage service, ensuring flawless event execution, and coaching staff to deliver exceptional guest experiences.

The position involves nights, weekends, and holiday coverage, with opportunities to grow within a dynamic hospitality team that values safety, teamwork, and high standards of service.