Event Staff

The Franklin Institute; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Part time

Job summary

The Franklin Institute in Philadelphia, PA is seeking part-time Event Staff to deliver exceptional guest experiences at evening and weekend events, ensuring a warm welcome and smooth operations. This customer-focused role requires strong teamwork, adaptability, and a proactive approach to meeting clients’ needs.

You will greet guests and vendors, assist the Event Manager, and help create a memorable, inclusive atmosphere for all attendees.

Qualifications

• Outgoing, positive, and team-oriented personality.
• Customer service-oriented mindset.
• Ability to appreciate and be sensitive to others’ feelings.
• Professional/Work Ethic.

Responsibilities

• Greet, direct, and assist clients, guests, and vendors.
• Proactively support the Event Manager.
• Deliver a world-class guest experience with a friendly, inclusive atmosphere.
• Adapt to varied situations and guest needs.

Skills

Outgoing personality

Customer service

Empathy

Professionalism

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Event Staff

Regular Part-Time Manual Labor Philadelphia, PA, US

4 days ago Requisition ID: 1114

The Franklin Institute (TFI),the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

At TFI, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Position Description:

Event Staff is a customer-focused position that must ensure that all clients have a memorable experience, free of operational and customer service issues, that truly delivers on the brand promise to welcome and inspire guests and experience genuine hospitality. This position will also be responsible for ensuring the client’s needs have been exceeded during the event, as well as creating a fun, positive, inclusive team environment for all staff members and guests.

• Proven success working at a sophisticated event venue that has a focus on delivering a world-class visitor experience
• Must be able to think on their feet and provide excellent customer service to guests who are expecting a one-of-a-kind memorable event
• Help greet, direct, and assist the client, guests, and vendors.
• Proactively support the Event Manager
• Highly adaptable to various situations and guests’ needs

Position Requirements

• Outgoing, positive, and team-oriented personality
• Customer service-oriented
• Ability to appreciate and be sensitive to the feelings of others
• Professional/Work Ethic

Position Status: Part-time, Based Upon Event Schedule

Salary:$16/hour

Schedule:Must be available to work evening events, including weekends. This position is ideal for someone looking to earn additional income!

We look forward to hearing from you!

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.