Event Staff

Greater Philadelphia Cultural Alliance; Pennsylvania; On-site; USD 17,000 - 22,000; Part time

Job summary

The Franklin Institute (TFI) seeks an energetic Event Staff member to enhance guest experiences at its premier science venue in Philadelphia. This customer-focused role requires delivering hospitality, greeting attendees, and ensuring events run smoothly during evenings and weekends.

As part of a team, you will collaborate with vendors and the Event Manager to exceed client needs, maintain safety, and create a fun, inclusive environment for all guests and staff members.

Qualifications

• Outgoing, positive, and team-oriented personality.
• Customer service-oriented.
• Ability to appreciate and be sensitive to the feelings of others.
• Professional/work ethic.

Responsibilities

• Greet, direct, and assist the client, guests, and vendors.
• Proactively support the Event Manager.
• Be highly adaptable to various situations and guests’ needs.
• Deliver an exceptional, memorable hospitality experience at events.

Skills

Outgoing personality

Customer service

Teamwork

Professional/work ethic

Job description

The Franklin Institute (TFI), the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

At TFI, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Position Description:

Event Staff is a customer-focused position that must ensure that all clients have a memorable experience, free of operational and customer service issues, that truly delivers on the brand promise to welcome and inspire guests and experience genuine hospitality. This position will also be responsible for ensuring the client’s needs have been exceeded during the event, as well as creating a fun, positive, inclusive team environment for all staff members and guests.

• Proven success working at a sophisticated event venue that has a focus on delivering a world-class visitor experience
• Must be able to think on their feet and provide excellent customer service to guests who are expecting a one-of-a-kind memorable event
• Help greet, direct, and assist the client, guests, and vendors.
• Proactively support the Event Manager
• Highly adaptable to various situations and guests’ needs

Position Requirements

• Outgoing, positive, and team-oriented personality
• Customer service-oriented
• Ability to appreciate and be sensitive to the feelings of others
• Professional/Work Ethic

Schedule: Must be available to work evening events, including weekends. This position is ideal for someone looking to earn additional income!

Greater Philadelphia Cultural Alliance
The Philadelphia Building
1315 Walnut Street, Suite 1101
Philadelphia, PA 19107
email: [e-mail]