Event Staff

Town of Bel Air; Bel Air (MD); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Prorated sick leave

Personal leave

Employee assistance plan

Job summary

The Town of Bel Air is seeking a part-time, nonexempt Events Assistant to provide on-site support for events at Town property and Armory in Bel Air, MD. You will assist clients, monitor compliance with Town, County, and State rules, and help with setup and takedown of furniture and A/V equipment.

Shifts include evenings and weekends, with up to eight-hour blocks. The role requires customer service excellence, flexibility, and the ability to lift up to 50 lbs.

Qualifications

• Exceptional customer service and communication skills.
• High School graduate or GED.
• Willingness to cover shifts with little notice, flexible schedule.

Responsibilities

• Provide exceptional customer service and assist event clients/ patrons.
• Unlocks/ locks facility before during after events and ensures safety.
• Set up and takedown of furniture and A/V equipment; monitor safety rules.
• Assist patrons including those with special needs and guide evacuations if needed.
• Help with directions, parking, seating, and incident handling at events.

Skills

Exceptional customer service

Communication skills

Flexible schedule

Education

High School diploma or GED

Job description

Job Description

Provides on-site support for events held on Town property and in Town facilities, primarily the Bel Air Armory. Responsibilities include assisting clients and patrons; monitoring events for compliance with applicable Town, County, and State rules and regulations; assisting with the setup and takedown of Town-owned furniture and audio-visual equipment; and helping maintain a safe and secure environment, including contacting appropriate assistance when necessary. This is a part-time, nonexempt, hourly position under the direction of the Town’s Department of Administration. Employees must be available to work a flexible schedule, including evenings, weekends, and holidays, and must be able to work shifts of up to eight hours. Typical scheduling may occur Monday through Thursday, 4:00 p.m. - 10:00 p.m.; Friday, 4:00 p.m. - midnight; Saturday, 8:00 a.m. - midnight; and Sunday, 8:00 a.m. - 10:00 p.m.

Responsibilities

• Provide exceptional customer service and assist the event client/host and patrons as needed.


• Communicate tactfully and/or assertively when dealing with the event client/host and patrons.


• Unlocks and locks the facility before, during, and after events.


• Spot cleans and restocks facilities and sweeps the floor as necessary during and after events.


• Setup and takedown of furniture (tables, chairs, etc.) and audio-visual equipment.


• Maintains safety and security and calls for assistance as necessary; enforces event safety rules, including those set by the health department and liquor control board.


• Operation of gymnasium lights, stage lighting control board, and heating and air-conditioning units.


• Greets patrons attending Town sponsored events or as required.


• May sell or collect admission tickets or passes from patrons at events; examine tickets or passes to verify authenticity; refuse admittance to unauthorized persons or persons without tickets or passes.


• Assist with patrons' special needs, such as helping those with wheelchairs.


• Assist with directions, parking, displays, and other event needs.


• Guide patrons to exits or provide other instructions or assistance in case of emergency.


• Assist patrons in finding seats, lighting the way with flashlights, if necessary.


• Settle seating disputes or help solve other patron concerns.


• Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.

Qualifications

• Exceptional customer service and communication skills.


• High School graduate or GED.


• Willingness to cover shifts as needed, sometimes with little notice, maintain a flexible schedule.


• Ability to walk steps, use ladders, bend, kneel, lift, move, and carry items +/- 50 lbs.

Company Description

The Town of Bel Air’s central location as the county seat has earned the town the slogan as \"The Heart of Harford,\" with the various county and state agencies, regional medical facilities, shopping, entertainment, and recreation opportunities conveniently placed within easy access for citizens of Harford County Maryland. The town’s excellent schools, safe and clean neighborhoods, and historic district add to its appeal for residents and businesses.

We are always looking for talented, self-motivated individuals to help us uphold our mission to provide outstanding services that meet the changing needs of its citizens and businesses, thereby enhancing the quality of life for all who live and work here.

The Town of Bel Air is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Benefits

• Prorated sick leave


• Personal leave


• Employee assistance plan