Event Staff

LAZ Parking; Arlington (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Tickets to games

Raffles and gift cards

On-demand wages (Pay Activ)

Free uniform

Job summary

LAZ Parking is hiring Event Staff for Arlington, Texas. You will greet attendees, collect parking fees, direct traffic, and provide accurate information about events. The role requires standing for long periods and working outdoors in varying weather; training is provided and prior customer service experience is valued.

Compensation is paid hourly with paid training and opportunities for growth. The position emphasizes teamwork, reliability, and the ability to handle high-energy environments

Qualifications

• 1+ years in a customer service role preferred.
• Experience handling cash and making correct change preferred.
• Outdoor event work and extreme weather conditions experience preferred.

Responsibilities

• Greet and engage customers with courtesy and great service.
• Collect parking fees and provide correct change.
• Distribute tickets and manage traffic flow during events.
• Answer customer questions about parking and event details; refer complex issues to supervisors.

Skills

Customer service

Cash handling

Communication

English proficiency

Standing for extended periods

Job description

, Texas

Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!

Hiring Event Staff - Arlington, Texas

Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!

The Details

Location: Arlington, Texas

Pay rate: $13.50

Schedule: Primarily Weekday Events, Weekends as needed

The Spirit of the Position

The Event Staff members are the frontline personnel responsible for greeting, engaging and interacting with all customers attending events. The Event staff position will require cash handling, traffic directing, making correct change, etc. during events (sporting events, music concerts, political speakers, graduations, group gatherings).

Why LAZ Parking?

Paid training: No experience? We have you covered!

• Immediately Hiring!
• Incentives
• Tickets to games, raffles, gift cards!!
• Team Atmosphere
• Growth Opportunities
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately.
• Free company uniform

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Principal Job Duties will vary to assigned position:

• Meet and greet each customer with courtesy and great customer service. Collect the parking fees and provide correct change.
• Understand and know how to handle the different types of parkers i.e., tenants, visitors, employees, administration, etc.
• Understand the surroundings and event details in order to answer questions.
• Accurately distribute tickets (proof of purchase) to each customer.
• Expedite the traffic flow in a timely fashion.
• Adhere to dress code – Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours)
• Follow all safety standards.
• Communicate with management, supervisors and traffic directors.
• Prepare and reconcile reports.
• Answer customer service questions concerning parking and the answer general customer inquiries in a courteous, professional and effective manner and refer questions to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Will be expected to take direction from Managers, Supervisors and emergency responders during emergencies.

Additional Duties As Assignedlead Flagger.

• Making sure breaks are being properly distributed when Manager is not present.
• When working in the morning, distributing walkie-talkies, vests, hand warmers.
• When closing, picking up all walkie-talkies, vests, and picking up cones.
• Communicating with manager before making any decisions.
• Making all employees are doing what they are expected.
• Train newly hired employees

Experience:

• 1+ years in a customer service rolepreferred /(combined experience) or similar
• Experience handling cash, conducting monetary transactions preferred.
• Previous experience working in outdoor/extreme weather conditions preferred.

Skills:

• Ability to communicate professionally and effectively.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to work standing-up/on-feet for extended periods of time.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands:

• Ability to lift, push and pull at least 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.