Event Set Up Supervisor

The Hotel at Auburn University; Auburn (AL); On-site; USD 55,000 - 90,000; Full time

Job summary

The Hotel at Auburn University is seeking an Event Set-Up Supervisor to oversee all banquet set-up operations and assist in maintaining equipment care processes. The role involves greeting guests, ensuring clean, accurate set-ups, and coordinating with other departments during events.

Ideal candidates have strong managerial and communication skills, knowledge of health and safety regulations, and experience in hospitality or food service settings.

Qualifications

• High school diploma or equivalent preferred.
• Experience in the food service industry is required.
• A/V and IT experience is beneficial.
• Hospitality experience is preferred.
• Ability to obtain government-required licenses or certificates.

Responsibilities

• Oversee set-up operations for banquet events.
• Assist in developing and maintaining equipment care processes.
• Greets guests and handles requests promptly.
• Ensure clean and accurate set-ups; liaise with departments and guests.
• Attend BEO meetings and conduct line-ups at shift start.
• Organize and maintain all set-up equipment.
• Support Banquet Captains as needed.

Skills

Managerial skills

Organizational skills

Communication skills

Event planning

Food hygiene

Audio-visual equipment

Health & safety regulations

Food & beverage service

Education

High school diploma or equivalent

Hospitality industry experience

CPR/First Aid training

Tools

Audio-visual systems

IT experience

Job description

Job Summary:

The Event Set-Up Supervisor will oversee all set-up operations and assist in developing and maintaining the care processes for all equipment.

Supervisory Responsibilities:

• Assists in hiring, training, evaluating, counseling, and disciplining the Banquet Set-Up team employees.

Duties & Responsibilities:

• Greets guests and responds to all guest and employee requests promptly and efficiently.
• Oversees the set-up and cleanliness of banquet rooms.
• Inspects and maintains set-ups for cleanliness and accuracy and liaises between the set-up team and the other departments and guests.
• Attends BEO meetings and conducts line-ups with staff at the start of each shift.
• Responsible for the organization and maintenance of all set-up equipment.
• Participates in weekly walk-through meetings of the conference center.
• Reports any issues or concerns and monitors the upkeeping of the meeting spaces and equipment.
• Performs general cleaning tasks using standard hotel cleaning products, as assigned, to adhere to health standards and other maintenance issues.
• Performs support functions for Banquet Captains when applicable.

• Performs other duties as assigned.

Required Skills & Abilities:

• Excellent managerial and supervisory skills.
• Excellent organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Extensive knowledge of event planning and catering requirements.
• Extensive knowledge of food hygiene.
• Extensive knowledge of audio-visual equipment.
• Excellent knowledge of federal, state, and local health and safety regulations.
• Excellent knowledge of food and beverage preparations, service standards, guest relations, and etiquette in a AAA 4 Diamond Hotel environment.

Education & Experience:

• High school diploma or equivalent preferred.
• Previous experience in the food service industry is required.
• A/V, IT experience.
• Prior hospitality experience preferred.
• Ability to obtain any government-required licenses or certificates required.
• CPR Certification and/or First Aid training preferred.

Physical Requirements:

• Ability to lift and carry objects up to 50 pounds.
• Ability to continuously transport up to 100 lbs. through a crowded room throughout the shift.
• Ability to walk and stand for long periods of time.

The employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.