Event Services Production Coordinator

East Texas A&M University; Commerce (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

East Texas A&M University in Commerce, Texas, seeks an Event Services Production Coordinator to lead on-site event production, manage AV, lighting, and room configurations, while coordinating with campus partners and student staff.

The role focuses on delivering safe, professional, and high-quality event experiences, supporting academic and external events, and ensuring alignment with university policies and client expectations.

Qualifications

• Bachelor’s degree in a related field or equivalent combination of education and professional experience.
• Minimum of two (2) years of experience in event production, audio-visual operations, or technical event management.

Responsibilities

• Serve as the primary on-site production lead for assigned events, overseeing load-in, setup, execution, strike, and post-event reset.
• Meet with clients to determine event goals, staging needs, sound reinforcement, lighting, livestreaming, and specialty equipment requirements.
• Coordinate operation and maintenance of sound systems and lighting systems; oversee DMX-512 and other platforms.
• Supervise student event technicians; assist in recruitment, onboarding, and technical training.
• Develop room diagrams and EMS documentation; coordinate with operations for room turnover.
• Ensure all activities comply with safety standards and ADA requirements; assist in emergency response procedures.
• Maintain inventory and tracking for microphones, cables, lighting, and staging equipment.

Skills

Sound and lighting knowledge

MS Office proficiency

Organization & planning

Written and verbal communication

Customer service

Multitasking

Live event troubleshooting

Education

Bachelor's degree in related field

Tools

EMS

Room diagramming software (Social Tables)

Job description

Job TitleEvent Services Production Coordinator Agency East Texas A&M University Department Sam Rayburn Student Center Proposed Minimum SalaryCommensurate Job LocationCommerce, Texas Job TypeStaff Job Description

SUMMARY: The Event Services Production Coordinator provides technical and operational leadership for event production within the Rayburn Student Center (RSC). This position serves as the primary on-site production lead for assigned events and is responsible for the execution of audio-visual systems, lighting, staging, room configurations, and technical logistics for campus and external clients. The Coordinator ensures that all events are executed safely, efficiently, and in alignment with approved event plans, university policies, and client expectations. Working in collaboration with the Associate Director of Event Services, Building Operations, and campus partners, such as the Center for Information Technology Excellence (CITE), this role supervises student event technicians, maintains production equipment, ensures compliance with safety and risk standards, and supports high-profile institutional programs. The position plays a critical role in delivering a professional, technically sound, and student-centered event experience. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

DUTIES & RESPONSIBILITIES:

Event Production Management & Execution

• Serve as the primary on-site production lead for assigned events, overseeing load-in, setup, execution, strike, and post-event reset. Interpret event specifications from EMS and ensure accurate implementation of all logistical and technical requirements. Support production planning for commencement, lectures, ceremonies, conferences, and institutional programs. Conduct pre-event walkthroughs to confirm readiness, equipment functionality, and safety compliance.

Client Consultation & Event Design

• Meet with clients to determine event goals, staging needs, sound reinforcement, lighting, livestreaming, and specialty equipment requirements. Translate client needs into detailed production plans and technical layouts. Provide consultation on best practices for event flow, audience engagement, and technical feasibility.

Audio-Visual & Technical Systems Oversight

• Coordinate operation and maintenance of 70-volt distributed sound systems and high-energy multi-path systems. Oversee lighting systems including DMX-512, analog, and Multi-Plex platforms. Ensure proper configuration of microphones, projection systems, digital presentation interfaces, and livestream platforms. Troubleshoot real-time technical issues with sound judgment and professionalism.

Student Staff Supervision & Development

• Supervise part-time student event technicians, providing leadership, delegation, and quality control. Assist in recruitment, onboarding, and technical training of student staff. Develop structured training modules in sound systems, lighting boards, digital presentations, and stage management. Foster professionalism, accountability, and skill development within the student team.

Room Diagramming & EMS Administration

• Develop and modify detailed room diagrams using approved diagramming software. Maintain accurate production notes and documentation within EMS. Coordinate with operations and custodial staff to align room turnover and technical installations.

Risk Management & Safety Compliance

• Ensure all production activities comply with university safety standards, fire codes, and ADA requirements. Assist in emergency response procedures including event shutdown and evacuation coordination. Promote safe equipment handling and power distribution practices.

Inventory & Equipment Management

• Maintain inventory of microphones, cables, lighting instruments, staging, and specialty equipment. Track equipment usage, identify wear or malfunction, and coordinate preventative maintenance. Document labor hours and equipment usage to support billing and financial tracking.

Departmental Collaboration & Strategic Support

• Participate in team meetings and contribute to workflow and service improvements. Collaborate with campus partners to enhance event quality and operational sustainability.

Perform Additional Duties as Assigned

• Perform additional duties as assigned in support of departmental goals and university priorities.

MINIMUM REQUIREMENTS:

Education and Experience:

• Bachelor’s degree in a related field OR equivalent combination of education and professional experience.
• Minimum of two (2) years of experience in event production, audio-visual operations, or technical event management.

Knowledge/ Skills / Ability to:

• Working knowledge of sound system and lighting system design and operation.
• Intermediate proficiency in Microsoft Office Suite.
• Strong organizational, critical thinking, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Customer service orientation with ability to manage high-pressure situations.
• Ability to manage multiple priorities in a fast-paced production environment.
• Ability to exercise professional judgment during live event troubleshooting.

Licensing/Professional Certifications:

• Valid driver’s license.

Physical Requirements:

• Ability to lift moderately heavy objects (approximately 25-50 lbs) and operate event equipment safely.

Other Requirements:

• Ability to work evenings, weekends, and irregular hours as scheduled.

PREFERRED EDUCATION/ SKILLS/ EXPERIENCE:

• Master’s degree in Higher Education, Communication, or related field.
• Two or more years of experience in higher education event production or facility operations.
• Experience using EMS and room diagramming software (e.g., Social Tables).
• Knowledge of video production, livestreaming, lighting design, and audio technologies.
• Experience coordinating high-profile or large-scale institutional events.
• Experience supervising part-time or student employees preferred.

SUPERVISION OF OTHERS:

• May supervise student workers and graduate assistants.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer. The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees.

External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site.

The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.