Event Server

Eli’s Restaurant Group; Hamden (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

Eli’s Restaurant Group in Hamden, Connecticut, is looking for Servers to enhance the dining experience for our guests. Servers will oversee and guide the dining experience, ensuring thoughtful and efficient service while maintaining high company standards.

The ideal candidate will have strong food and beverage knowledge, excellent communication skills, and a passion for the service industry. This is an exciting opportunity in a fast-paced environment where teamwork and adaptability are key.

Qualifications

• Strong food and beverage knowledge and a passion for the service industry.
• Excellent communication and interpersonal skills.
• Must possess exceptional work ethic and organizational skills.

Responsibilities

• Oversee and guide guest’s complete dining experience.
• Provide knowledgeable, efficient, and thoughtful service.
• Ensure food and beverages arrive quickly and correctly.

Skills

Strong food and beverage knowledge

Excellent communication skills

Collaborative attitude

Strong attention to detail

Ability to multi-task

Quick thinking and adaptability

Job description

Description

Eli's Servers are the representative of the restaurant to guests. Servers are responsible for guiding guests through the Eli's experience. Eli's Servers are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.

Essential Functions

• Oversee and guide guest’s complete dining and restaurant experience
• Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
• Full knowledge of food and beverage menu items including the major components of a dish/drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage service
• Adhere to all company service standards and protocols
• Ensure food and beverage arrive to guests quickly and correctly; and confirming guest satisfaction
• Maintain a sanitary environment for incoming and outgoing guests including but not limited to sanitizing tables and chairs and sanitizing bathrooms between guest use.
• Ensure proper table maintenance, including water service, pre-bussing, etc.
• Help to set up and break down tables, chairs, etc.
• Communicate respectfully with chefs (and kitchen team) as necessary
• Engage management for any guest issue or complaint
• Assist in maintaining the cleanliness of service tools and service areas
• Stocking and preparing service related items
• Adhere to grooming and dress code standards

Requirements

• Strong food and beverage knowledge and a passion for the service industry
• Excellent communication, interpersonal skills, and a collaborative attitude
• Must possess exceptional work ethic, strong attention to detail, strong multi-tasking & organizational skills, and a collaborative attitude
• Receptive to constructive criticism and performance feedback
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Beer and wine knowledge preferred

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Eli's reserves the right to add or delete duties and responsibilities at the discretion of Eli's or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.