Host

Eli’s Restaurant Group; Branford (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Eli’s Restaurant Group in Branford, Connecticut is looking for dedicated individuals to join their team. The role involves greeting guests, managing reservations, and ensuring a welcoming environment. Ideal candidates should be proficient in communication and able to assist both guests and teammates effectively.

This position requires physical stamina and a commitment to maintaining high service standards. Eli’s Restaurant Group values creativity and passion, offering opportunities for growth and career-long training.

Qualifications

• Ability to greet and communicate with guests politely and effectively.
• Skills in managing reservations and seating guests efficiently.
• Capacity to work collaboratively with the service team.

Responsibilities

• Greet and thank all guests entering and leaving the restaurant.
• Manage the reservation system and ensure timely seating.
• Maintain cleanliness and organization at the host stand.

Job description

Description

Join the Eli’s Restaurant Group family! Our restaurants are recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career‑long training and development and opportunities for growth.

Essential Functions

• Greet all guests entering the restaurant and thank all guests leaving the restaurant
• Manage reservation system
• Ensure reservations are prioritized and seated in a timely manner
• Strive to accommodate walk‑in guests whenever possible
• Clearly and politely communicate with guests when delays and/or waits occur
• Maintain an organized floor by quickly and efficiently seating guests according to company standards
• Understand and operate the reservation/seating system
• Assist in wiping down and setting tables in between turns
• Maintain professional and warm guest communications - inside the restaurant or via phone/email
• Communicate respectfully and clearly with service team and management
• Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
• Engage management for any guest issue or complaint
• Maintain cleanliness and organization at the host stand and front door area
• Additional service and/or operational tasks as determined by manager
• Adhere to grooming and dress code standards
• Assist teammates to anticipate all other FOH needs

Requirements

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Eli’s reserves the right to add or delete duties and responsibilities at the discretion of Eli’s or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all‑inclusive.