Event Security Specialist: Calm, Customer-Focused & Safe

TOGETHXR; Battle Creek, Northern (MI, KY); On-site; USD 26,000 - 32,000; Full time

Job summary

TOGETHXR is seeking a Security Officer to maintain a safe, welcoming environment during events at our Michigan venue. You will operate screening equipment, assist with de-escalation, and report incidents with accuracy while ensuring exceptional guest service.

The role requires 18+; ability to pass a background check; CPR/AED and First Aid certification or willingness to obtain within six months. Prior security or customer-service experience is preferred.

Qualifications

• Must be 18+ and able to pass a background check.
• CPR/AED and First Aid certification or willingness to obtain within six months.
• Experience in security or customer service is preferred.

Responsibilities

• Operate screening equipment to ensure safe guest entry.
• Guide guests through metal detection procedures with professionalism.
• Conduct bag searches and communicate venue policies clearly.
• Provide accurate directions and respond to guest inquiries.
• Observe and report unusual activity or safety concerns.
• Generate incident reports and coordinate with teams and partners.
• Escort individuals within the facility as needed.
• Work irregular hours including nights, weekends, and holidays.

Skills

Customer service

Communication

Situational awareness

De-escalation

Education

CPR/AED Certification

First Aid Certification

Tools

EVOLV

Ceia metal detection

X-ray screening

Video surveillance

Job description

TOGETHXR is seeking a Security Officer to maintain a safe, welcoming environment during events at our Michigan venue. You will operate screening equipment, assist with de-escalation, and report incidents with accuracy while ensuring exceptional guest service.

The role requires 18+; ability to pass a background check; CPR/AED and First Aid certification or willingness to obtain within six months. Prior security or customer-service experience is preferred.